Housekeeping Room Attendant (On-Call/Variable Shifts)
Destination Hotels & Resorts - Englewood, CO

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General Purpose: R esponsibilities are to clean and prepare guest rooms that meet hotel standards. This includes meeting the standard number of rooms in an 8-hour shift plus potential side work or special projects.

This position reports directly to the Floor Supervisor.

A Room Attendant must also be able to work closely with team members and peers. This position requires a detail oriented, organized and flexible individual who can complete all general cleaning duties. Must be able to multi-task and be flexible and adaptable to differing situations. Good inter-personal and communication skills. Personality characteristics should include being personable, respectful, positive, ethical, trustworthy, professional, self-motivated, diplomatic, and confident.

Essential Duties/Responsibilities:
  • Ensure cart is properly stocked
  • Clean all special requests first
  • Ensure all guest rooms are properly cleaned and in line with hotel standards
  • Strip all rooms of dirty linens
  • Report all lost and found items to Floor Supervisor
  • Report all maintenance repairs to Floor Supervisor
  • Clean the standard amount of rooms per an 8 hour shift
  • Know all hotel policies and procedures
  • Protect guest room security by not allowing anyone (except for authorized Housekeeping staff) into a guest room
  • Report any safety or security issues immediately
  • Flexible schedule
  • Know and understand OSHA laws
  • Understand the hazard communication program
  • Protect your guest keys. Never leave them unattended
  • Responsible for additional project or detail work as prescribed
  • Responsible for additional guest rooms above and beyond the standard if occupancy warrants
  • Must be cleared by supervisor before leaving
  • Ensure cart is cleaned and properly stored each day
  • Ensure uniform and nametag are worn properly each day
  • Assist management as needed
Other Duties/Responsibilities:
  • Attend InvernesSpeaks each week
  • Help train and develop other team members
  • Cultivate an atmosphere of continuous learning
  • Foster and grow working relationships with other departments
  • Assist other housekeeping team members
  • Maintain and improve the quality of the guest rooms and public areas

Required Qualifications
Job Qualifications:
  • Communicate effectively in English both verbal and non-verbal.
  • Perform job functions with attention to detail, speed and accuracy.
  • Prioritize and organize.
  • Follow directions thoroughly.
  • Work with minimal supervision.
  • Maintain confidentiality of guest information and pertinent hotel data.
  • Maintain stability and operate effectively in emotional and stressful situations .
  • Must be able to stand/travel unaided for long periods of time
  • Must be a clear thinker, remain calm and resolve problems using good judgment.
  • Must be able to work cohesively with co-workers in a professional manner.
  • Must be able to work weekends, holidays, and nights

Knowledge:
  • Prior cleaning experience preferred
Skills:
  • Team player
  • English comprehension preferred
  • Time management skills
  • Solid judgment
  • Operate effectively in stressful situations
  • Ability to multi-task
  • Excellent customer service skills

Education:
  • High school or GED preferred

Preferred Qualifications

Destination Hotels & Resorts - 22 months ago - save job - copy to clipboard
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