Donor & Client Support Specialist
American Red Cross - Philadelphia, PA

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The American Red Cross Philadelphia Donor Client Support Center is seeking candidates for a Donor & Client Support Specialist.
As a Donor & Client Support Specialist you will Identify, investigate and retrieve suspect products associated with post blood donation information, blood donor deferrals, abnormal or unexpected test results, manufacturing issues and notifications from other sources. Immediately gain control of suspect products when indicated. Perform consignee notifications to gain control and retrieve suspect products.
First Shift Schedule: Tuesday-Saturday 7:30am-400pm

Requirements:
Associate Degree or equivalent combination of related education and experience required.
Bachelor degree in a science or health care field is preferred .
Minimum one year of related experience in blood banking, laboratory testing or similar customer service experience is preferred.
Prior blood banking or similar customer service experience preferred.
The ability to read, write and verbally communicate at the high school to college level is required.
Basic level computer navigational skills in a Windows environment are required. The American Red Cross is a nonprofit organization that offers employees growth and development; team spirit; a competitive salary; and a comprehensive benefits package.
We are an Equal Opportunity/Affirmative Action Employer. EOE/AA and M/F/D/V.

Qualifications:
Associate Degree or equivalent combination of related education and experience required.
Bachelor degree in a science or health care field is preferred .
Minimum one year of related experience in blood banking, laboratory testing or similar customer service experience is preferred.
Prior blood banking or similar customer service experience preferred.
The ability to read, write and verbally communicate at the high school to college level is required.
Basic level computer navigational skills in a Windows environment are required.

American Red Cross - 19 months ago - save job - block
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The humanitarian mission of the American Red Cross connects us to people and communities across the nation and around the world. The common...