Sr. Linux Systems Engineer
Electronic Arts - Austin, TX

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We’re EA—the world’s largest video game publisher. You’re probably familiar with many of our titles—Madden, FIFA, The Sims, Need for Speed, Dead Space, Battlefield, and Star Wars, to name but a few. But maybe you don’t know how we’re committed to creating games for every platform—from social to mobile to console—to give our consumers that Anytime, Anywhere access they demand. What does that mean for you? It means more opportunities to unleash your creative genius, be inspired by those leading their fields, and ignite your path in any direction you choose.

Position Overview :
The Sr. Systems Engineer works as part of a team responsible for the design of the system architecture, server infrastructure management and advanced technical support. He also provides technical leadership required to effectively deliver high-quality, timely IT solutions and services that meet EA’s business needs.

The Sr. System Engineer’s primary focus is to research, evaluate, plan, design, allocate, implement, deploy, support and optimize all aspects of EA’s Online Game System infrastructure while providing superior solutions for the Business IT.

Key Responsibilities:
Create and implement consolidated, multi-year Infrastructure plans

Provides L3 (advanced) troubleshooting support; with accountability for resolution of outages, service level issues, and user support needs requiring collaboration. Servers hosted at EA Datacenters, co-location and on EC2.

Partners with Dev teams,DBAs and QA in a dev-ops model of agile development process.

Excellent capabilities around capacity planning and analysis

Monitor and analyze metrics in order to implement optimization strategies

Ability to articulate end-to-end technical requirements across delivery functions

Expert knowledge of technology and software design and deployment principles

Defines best practices and technology roadmaps

Research and implement productivity enhancing tools for systems administration activities

Evaluate new technology and techniques in order to improve systems infrastructure

Drives and leads technical design services, requirements analysis, functional/ technical design leadership, and documentation/review with the business & IT.

Drives continuous improvement - design, definition of roadmaps, standardization of processes and methodologies

Must be able to conduct system analysis and translate user requirement into business solutions.

Rotational Weekend 24 hours on call support

Required Technical Skills and Experience:
Bachelor’s degree in Computer Engineering and/or Computer Science, or Computer Information Systems

12+ years Systems Engineer experience with ‘mission critical’ systems in a medium to large enterprise environment.

Experience working with internal and external organizations solving complex problems and handling large scale projects.

Experience working in an high traffic online environment, including hosting experience on Amazon AWS – extensive scripting experience to automate tasks on AWS. It’s a plus to have worked on developing tools for managing instances on AWS.

At least 4 to 5 years Unix Systems Administration experience;preferably in Redhat.

Enterprise class hardware, servers, storage & networking. Familiarity with Tier 1 vendor technologies (HP, Dell, Cisco).

Expert level knowledge of Redhat Enterprise Linux – Redhat Certified is a plus.

Expertise in OS security fundamentals for publicly accessible Linux servers

Excellent TCP/IP, DNS, DHCP, NFS and networking knowledge and experience.

Excellent Mail, FTP, LDAP, NIS and Automount experience.

Experience in Apache, Tomcat, Jboss, Jforum and Java environment.

Server virtualization infrastructure. (Redhat Xen and VMware)

Working knowledge of Database Administration – Oracle and Mysql.

Working knowledge of enterprise storage technologies (SAN,NFS,ICSI,RAID).

Proven ability to drive systems optimizations on large scale infrastructure.

Expert understanding of technology systems and infrastructure

Ability to identify and resolve performance bottlenecks in highly complex systems and drive performance optimizations.

Solid Shell scripting. Perl experience a plus

Additional Skills:
Perforce administration experience a plus.

Stays current with the latest server infrastructure and storage technologies

Ability to analyze, propose, and implement workflow and process improvements.

Prior experience with working in the Online games environment is a plus

Performance Competencies (Non Technical Skills):
Excellent verbal and written communication skills.

Ability to work in a dynamic and collaborative team environment.

Excellent decision making capabilities.

Ability to quickly learn and apply new concepts, principles and solutions.

Demonstrates dependability and commitment to projects/tasks.

Self starter, with strong aptitude towards rigorous testing and validation of work.

Strong multi-tasking skills focused on providing service delivery for multiple teams.

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At EA, we thrive on outrageous thinking. It’s the fuel that inspires the best games in the world. We’re a community of artists,...