The Willis Client Advocate’s sole objective is client success through the provision of cost effective insurance and risk management solutions according to each client’s individual requirements. This is a unique and exciting opportunity for experienced insurance individuals who are interested in a diverse & challenging role that encompasses sales, brokerage & account management responsibilities.
Primary responsibilities include but are not limited to:
Proactively & positively managing Willis’ business relationship with the client. Coordinating and taking ultimate responsibility for the comprehensive delivery of Willis’ service to the client and ensuring the integrity of said provision at all times. Ensuring that client engagement, contract formation and service delivery processes are fully compliant with Group policies across all territorial, legal and regulatory domains
Increasing the profitability of the client account & ensuring retention of that business over time. Leading by example and providing a strong role model and influence on others for best Client Advocate practices
At least 7+ years client management and/or insurance sales experience, preferably from an insurance brokerage industry leader.
Demonstrable & current in-depth knowledge & understanding of the industries and sectors of their account businesses, including the main products & services produced and processes used. Deep knowledge of and experience with Construction accounts highly desireable. A comprehensive & broad network of active contacts in the industries & sectors of focus. First-class interpersonal skills, including relationship building & maintenance. Excellent communication (verbal & written), numerical, presentation & organizational skills
Self-motivated with the ability to work effectively as part of a team in a fast-paced, dynamic environment where superior time-management and prioritization skills are essential. Holds, or is working towards, an appropriate professional designation (e.g. CPCU, ARM); valid Broker license essential. The candidate must have a proficient working knowledge of Microsoft Office systems Previous managerial or leadership experience in a client-facing mandate would be highly advantageous.
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Willis is an EEO/AA employer who supports Diversity.
Willis Group Holdings plc is a leading global risk advisor, insurance and reinsurance broker. With roots dating to 1828, Willis operates...