LIFT TRUCK FIELD TECHNICIAN
To diagnose problems and repair Caterpillar and various other brands of lift trucks.
Regularly troubleshoot and inspect customer's equipment by visual inspection, and by the use of testing and diagnostic equipment to determine problems or malfunction. Regularly removes, repairs or replaces components or piece parts on engines, hydraulic systems, brake systems, electrical systems, air systems, fuel systems, transmissions and related power train systems. These repairs must meet or exceed the expectations of the Field Service Supervisor and the customer. Regularly writes detailed and accurate service reports stating the nature of the job and what has been done.
Regularly reviews data from the trouble shooting and inspection process to work up detailed, accurate and cost effective job estimates. Regularly reviews data from the troubleshooting and inspection process to work up detailed and accurate parts orders. Regularly is required to operate material handling equipment. Must work with a positive attitude and with a spirit of cooperation. Must have proper drivers license.
KNOWLEDGE, SKILL AND ABILITY
Field service technicians must be able to read and understand English, read and understand parts books, service manuals and electrical and hydraulic schematics. Technicians should be able to safely rig or hook
for lifting and part or component of a machine. Technicians must have a mechanical background, must have the ability to think and work their way thru difficult projects or problems. Must have basic PC skills. Must be able to send and receive e-mail. Must be at a skill level that a minimum of classroom training technician can successfully work with the various Cat software systems required to access service information.
EDUCATION OR FORMAL TRAINING
Field service technicians must have the ability to read and comprehend service literature and basic tools and to know and understand basic arithmetic. Must be able to write meaningful and legible service
reports. Must know and understand the various types of systems on a large number of different kinds of equipment, and must be able to use their ability in a meaningful and productive manner during the course
of their daily job assignment.
Field technicians need to have been exposed to material handling, construction and mining equipment thru Technical schools or on the job training as a mechanic or mechanics helper at a repair shop, construction company, small
contractor or a mine.
MATERIAL AND EQUIPMENT DIRECTLY USED
Field technicians regularly use: Hand wrenches, hammers, impact tools, torque wrenches, screw drivers, basic measuring tools, overhead hoists, slings and chains, electrical testing equipment, hydraulic
test equipment and numerous other specialized testing and adjusting equipment. Most often the employee must furnish the majority of the above tools.
WORKING ENVIRONMENT/PHYSICAL ACTIVITIES
In a normal workday a worker must:
1. Walk and /or stand 5-8 hours on a concrete floor in a shop that maybe very warm or cold.
2. Sit 1-3 hours.
3. 50 lb weight lifting restriction.
4. Use hand for simple grasping, pushing & pulling and fine manipulation.
5. Use feet frequently in repetitive movement.
6. Frequently bend, squat and climb.
7. Have the physical ability to work in any position on a piece of equipment and the stamina to torque a
series of bolts.
8. Be willing to be exposed to grease, oil and dirt.
9. Have and maintain a good and safe driving record.
10. To obtain and keep a commercial drivers license.
11. Be willing to work in various environments and conditions.
12. Be willing to work overtime, if needed.
13. Be willing to be gone for extended periods of time, spending the nights in motels.
Wyoming Machinery Company - 17 months ago