Intermedia, a global leader in Hosted Business Communications, including Microsoft Exchange, is looking for a Production System Administrator Level I to join our team. As a Level I member system administration experience, you will help in maintaining Intermedia’s impeccable support as we continue to grow. You will be part of the Operations department, and will be responsible for maintaining and continually improving our current operational capabilities. The day to day responsibilities will include the monitoring of all production systems, and resolution of issues with applications in the production environment.
Essential Duties and Responsibilities
Provide real time monitoring and break/fix of production systems.
Help maintain our 99.999% availability for all Intermedia Production Services.
Assist with resolution of outages or pressing issues in the production environment and attempts to determine root cause.
Assist with daily, weekly, monthly, quarterly, and yearly review of the production systems.
Provide Professional Services for customers with requirements that go beyond the normal scope of work.
Assist with capacity planning for the production environment.
Assist with audits to ensure architecture consistency across all Intermedia Infrastructure.
3+ years Systems Administration experience with Exchange and Microsoft Servers, preferably a hosted Software as a Service environment.
Strong written and verbal communication skills.
Ability to document detailed solutions and configurations for Operations.
Ability to identify automation opportunities.
Exercises creativity and resourcefulness in solving technical problems in a way that maximizes client value.
Experience in Exchange 2003/2007/2010 including Clustering and High Availability
Experience with SQL2005/2008
Experience with Server Platforms, Windows 2003/2008, Redhat, Debian
Experience with Virtualization platforms such as VMWare or HyperV.
ITIL Foundation Knowledge
Microsoft Clustering, including SQL and Exchange
System development/programming experience in Windows and Unix. Advanced powershell is a major plus
Education, Certification, or Equivalent Experience:
Microsoft MCITP Systems Administrator required, Enterprise Administrator preferred
Microsoft MCITP Enterprise Messaging Administrator 2007 or 2010
Four year college degree preferred, experience will be considered
Intermedia is an equal opportunity employer. We provide top benefits and very competitive compensation. No sponsorship assistance available.