STORE MANAGER- Juicy Couture #3501, The Westchester Mall, White Plains NY
Fifth & Pacific Companies, Inc. - White Plains, NY

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Juicy Couture embraces the bright and glamorous fun of its Los Angeles heritage by discovering the couture in the everyday, and delivering an element of surprise in all of its designs. Famous for ascending the tracksuit to its status as a casual luxury icon, the brand continues to evolve, bringing the same confident, whimsical and feminine attitude to everything it creates. Today, the global phenomenon offers an assortment that spans fashion apparel for women, girls and baby, handbags, shoes, intimates, swimwear, fragrance, accessories, jewelry, sunglasses and small goods. Started by two fashion-obsessed friends in 1997, Juicy Couture quickly achieved global recognition and garnered millions of fans, many with famous faces. In 2003, Liz Claiborne Inc. acquired the company, and in 2010, Juicy Couture tapped LeAnn Nealz as Chief Creative Officer and President to guide the brand into its next phase of growth, while preserving the house’s playful and unique DNA. North America is home to over 100 Juicy Couture and Juicy Couture Outlet stores. You can also shop Juicy Couture in select department stores, online at JuicyCouture.com and in over 60 countries across Europe, Asia, Latin America and the Middle East.

We have an exciting opportunity for you to join the Juicy Couture team as a Store Manager. The Essential Functions of a Juicy Couture Store Manager include: 
Understands the business of fashion and retail brands and is able to work with levers and KPI’s to drive business performance 
Leads and inspires by example, regularly encourages bold solutions and celebrates the success of others 
Proactive in hiring and promoting the best match of talent for the brand and business. 
Seeks ways to build relationships with customers to create regular Juicy clients and develop associates to build relationships 
Connects with customers and facilitates an understanding of the brand through behavior, product presentation and service 
Provides service that excites and captivates the customer, offering an abundance of magical, whimsical and unforgettable experiences

Responsibilities:

Major Responsibilities:

Sales and Service: 
Must be able to ensure store meets or exceeds sales goals 
Maintain presence through effective floor sales leadership ensuring staff coverage in all areas of the store 
Considers the needs of the customer in creating a compelling selling environment that delights the Juicy customer, engages them in the product and environment and encourages sales 
Respects and deals fairly with employees, vendors and customers as a representative of the company and the brands 
Maintain knowledge of, and adhere to all company incentives, promotions and events

Operations: 
Train and motivate all associates through the brand programs in sales, customer service and product knowledge 
Manage store operating procedures (Inventory procedures, cash and media controls) to minimize store losses 
Takes the initiative in addressing unique challenges and does so in collaborative, innovative and value-added ways. 
Ensure brand standards are met from a merchandise and visual standard perspective as well as maintenance of physical plant

Team Responsibilities: 
Recruit, interview and select qualified candidates to build a talent pool to achieve current succession plan goals and store census needs 
Cultivates an environment that embraces and encourages different points of view. 
Help deter loss prevention and minimize loss by following company guidelines and procedures by offering excellent customer service 
Plan and adjust schedules and daily agendas to meet business goals. Hold team accountable to achieving goals 
Adhere to all company policies and procedures

Qualifications:

Skills and Knowledge & Experience: 
Bachelor’s Degree preferred 
3-5 years retail management experience, specialty in a clienteling environment 
3-5 years customer service experience 
Fashion awareness 
Effective communication, organization and leadership skills

Physical Requirement: 
Ability to lift and mobilize items, up to 75 lbs, while utilizing appropriate equipment and safety techniques 
Ability to be mobile on the sales floor and store for extended periods of time in a fast paced environment 
Proven ability to work with retailing operating systems, and handle PC and scanning equipment 
Proven ability to handle and place merchandise

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