Call Center Jeep Experts Hourly Plus Commission ( Up to 65,000.00 Year )
Four Wheel Drive Hardware – Columbiana, OH 44408
Position Title: Sales Representative – Retail Call Center
Department: Retail Sales
Hours: 12:30PM – 9:00PM
RATE: Hourly Plus Commission
Responsible to generate and grow sales during in-bound calls, meeting daily, weekly, monthly sales quotas by utilizing Jeep and/or automotive knowledge.
Automotive or Jeep product knowledge is a must.
- Sells product as appropriate on each inbound phone contact looking for and making opportunities to increase sales.
- Works to achieve and maintain daily, weekly, monthly and annual sales quotas as outlined in the company standards.
- High volume of computer work for order processing and tracking.
- Perform competitive analysis of other suppliers using the internet and all available materials.
- Establish market guidelines for pricing to maintain competitive advantage.
- Provide outstanding service to each customer with a focus on customer retention.
- Maintains a satisfactory work performance level as outlined in the company standards.
- Assists in training other employees when appropriate.
- Maintain compliance with Company policy and procedures as outlined in the Associate Handbook.
- Facilitate communication between departments.
- Perform other duties as required by 4Wheel Drive Hardware.
Education and Experience
Prefer High School graduate or equivalent with one to two years experience in a sales related, customer service or call center background. Excellent communication skills are required. Must have the ability to maintain a positive attitude and work well with others. Individual should be an outgoing, reliable, goal-oriented, and mature team player. Must have computer experience and able to navigate in email, Internet and internal systems.
- Competitive Pay Rates
- On-the-job Training
- Opportunity for Career Growth
- Benefit Package after 90 days