Customer Service Representative - Gastonia Area (Bilingual a Plus)
Aaron's, Inc. - Dallas, NC

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Full-Time $9/hr Base + Commissions, Bonus, and Full Benefits with a review every 6 months!
Basic Function
Responsible for maintaining administrative organization, customer files and processing customer transactions. Major emphasis on in-store sales, telephone sales, direct marketing, new customer growth and renewal payment processing in the store. Plays key role in the upkeep of the showroom floor as per the first up system.

Reporting
Reports directly to the Sales Manager

Primary Responsibilities
  • The Acquisition and Maintenance of Customers
  • Accept and process current customer payments
  • Process Order Forms and references
  • Input customer information into the store computer for new lease agreements
  • Update customer information and account status in the store's computer system
  • Answer incoming telephone calls and route them to appropriate person-as per the first up system.
  • File and maintain customer folders and records
  • Assist customers on the showroom floor
  • Direct customer opportunities immediately to the Sales Manager-as it relates to sales and service.
  • Maintain the appearance and organization of the customer transaction counter
  • Assist in the maintenance of the showroom through cleaning, organizing, merchandising, and pricing as per the first up system and as directed by management
  • Maintain regular mailing campaign
  • Other tasks as assigned by management
          Qualifications

              Position requires
              Excellent interpersonal skills are required for daily customer contact
              Professional appearance
              Computer operations ability
              Good communication skills
              Excellent organizational skills
              Excellent telephone etiquette
              Strong sales skills-showroom and telephone
              High energy level
              Able to lift 50 lbs.

              Pre-employment
              Successful reference check and verification, drug screen, criminal background investigation and required testing

              Aaron's, Inc. - 15 months ago - save job - block
              About this company
              659 reviews
              Aaron's is the leader in lease ownership and specialty retailing of all furniture, consumer electronics, appliances, computers and much...