Overview:
This entry level Emergency Road Service Technician position will communicate with Dispatch in order to locate AAA Members in need of mechanical service of their vehicles.
Responsibilities:
Performs emergency road service duties including, but not limited to: jump-starts, tire changes, lockout/locksmith services, fuel delivery, and light mechanical services.
Follows and abides by safety regulations of AAA Hoosier Motor Club and local, state and federal regulations; utilizes proper safety techniques; answers questions about safety programs when asked by members and nonmembers; and provides safe transportation for members and nonmembers when needed.
Communicates information clearly and understandably to the members through familiarization with Emergency Road Service policies and procedures to enhance member satisfaction.
Performs basic administrative functions on a daily basis including: balancing of petty cash fund; keeping accurate records of service runs; furnishes management petty cash and service call records.
Notifies supervisory personnel of any necessary repairs or maintenance on Club equipment and property.
Maintains a flexible calendar for scheduling purposes.
Promotes AAA membership, including safety programs, and benefits through knowledge of Club programs.
Performs maintenance on Club vehicle as requested.
Employment Source Online - 2 years ago
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