Department of Veterans Affairs - White River Junction, VT

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Vacancy ID: 602634


To fulfill President Lincoln's promise - "To care for him who shall have borne the battle, and for his widow, and his orphan" - by serving and honoring the men and women who are America's Veterans. How would you like to become a part of a team providing compassionate care to veterans?


For more information on the Department of Veterans Affairs, go to .


U.S. citizenship

Background/suitability investigation

This position involves a multi-grade career ladder . The major duties listed below represent the full performance level of WG-3. At the WG-2 grade level, the incumbent performs assignments of a more limited scope and with less independence. The incumbent will progressively acquire the background necessary to perform at the full performance level of WG-3. Promotion is at the discretion of the supervisor and is contingent upon satisfactory performance, availability of higher level work, and availability of funds. Promotion is not guaranteed and no promise of promotion is implied.

The position is part of the Dietetic Service located at the Veterans Administration Medical Center in White River Junction, VT. Duties include, but are not limited to:

  • Deliver and retrieve meal trays to/from patients;
  • Select and place food items on patientÂ’s trays as they proceed down the tray assembly line or from bulk carts in cafeteria lines;
  • Commit to memory tasks involving several steps and common modified diets;
  • Communicate with a wide variety of people;
  • Execute tasks accurately to meet strict meal schedules;
  • Practice proper food terminology, measurements, and food handling;
  • Portion food following set portion control standards;
  • Understand the routine methods and procedures used in all areas of the food service operation;
  • Train lower grade workers in food service methods and procedures (i.e. maintaining proper operating temperature, mopping technique, general kitchen sanitation, etc.);
  • Receive instructions either orally or in writing;
  • Maintain correct operation and care of all food service related equipment utilized
  • Read and understand diet cards when working on the tray assembly line;
  • Perform other related duties as assigned.
Work Schedule: 6:00AM - 10:00AM AND 3:15PM - 7:15PM, rotating shifts, working weekends with every third weekend off.

***This is a part-time position - 20 hours per week***


For this position, the job element method is used to match what you (the applicant) can do against what the work calls for. Your knowledge, skills and abilities will be compared to the knowledge, skills and abilities (called job elements) needed for success. Your qualifications will first be evaluated against the prescribed screen out element, which usually appears as question 1 in the on-line questionnaire. A specific length of training and experience is not required, but you must show evidence of training or experience of sufficient scope and quality of your ability to do the work of this position which must be supported by detailed descriptions of your experience on your resume.

Those applicants who appear to meet the screen out element are considered for further rating; those who do not are rated ineligible and are eliminated from consideration. The potential eligibles are then rated against the remainder of the questions.

You will be rated on the following Job Elements as part of the assessment questionnaire for this position:

1. Ability to do the work of the position without more than normal supervision (screen out).

2. Work practices, cleanliness, neatness, and sanitation in food service work.

3. Technical practices in food service work.

4. Ability to read, understand and follow food preparation and serving instructions, manuals, etc.

5. Ability to use and care for food preparation and serving tools, utensils and equipment.

6. Knowledge of food preparation and serving ingredients.

7. Dexterity and safety in food service work.

Physical effort and work conditions: The Food Service Worker at this grade level performs work requiring moderate to heavy physical effort. He/she is subject to continuous standing and walking, and frequent stooping, reaching, pushing, pulling, and bending. He/she frequently lifts or moves objects weighing up to 40 pounds unassisted. The work is performed in kitchen areas where the steam and heat from cooking and dishwashing equipment often cause uncomfortably high temperatures and humidity. The work area is well lighted but usually noisy from food service activities and there is danger of slipping on floors where food or beverages have been dropped. The WG-3 Food Service Worker is regularly exposed to hot liquids, sharp cutting blades, hot working surfaces, and extreme temperature changes when entering walk-in refrigeration or freezing units.

Additional information on the qualification requirements is outlined in the OPM Job Qualification System for Trades and Labor Occupations which is available for your review on OPM's web site at

IN DESCRIBING YOUR KNOWLEDGE, SKILLS AND ABILITIES, PLEASE BE CLEAR AND SPECIFIC. WE MAY NOT MAKE ASSUMPTIONS. If your resume does not support your questionnaire answers, we will not allow credit for your responses.

As part of your application package, you are also requested to submit an OF 306, Declaration for Federal Employment, which includes Certification of Selective Service Registration (January 2001 version or later).

Veteran's Preference :
When applying for Federal jobs, eligible veterans should claim preference on the Occupational Questionnaire in the section provided and provide a legible copy of DD-214(s) showing all dates of service as well as character of service (honorable, general, etc.). Additionally, veterans with service-connected disability of 10% or more must also submit a copy of their official statement from the Department of Veterans Affairs, or from a branch of the Armed Forces, certifying their service-connected disability and/or their receipt of compensation for service-connected disability.

Veterans with service-connected disability of less than 10%, non service-connected disability, and Purple Heart recipients, as-well-as those claiming derived preference for a spouse, widow or widower, or natural mother, should refer to and submit a completed " SF15, "Application for 10-Point Veteran Preference ," (go to ) and required documentation with your application materials. For more information on Veterans' Preference, please visit .

Applicants will be ranked based on three quality groups, as follows:

Best Qualified - applicants possessing knowledge, skills and abilities that substantially exceed the minimum qualifications of the position and who are highly proficient in all requirements of the job and can perform effectively in the position;

Well Qualified - applicants possessing knowledge, skills and abilities that exceed the minimum qualification of the position and who are proficient in most of the requirements of the job;

Qualified - applicants possessing knowledge, skills and abilities that meet the minimum qualifications of the position.

After the vacancy announcement closes, reviewed applications are evaluated against the questionnaire responses and placed in the appropriate quality group. Qualified veterans will be afforded preference by being placed at the top of the appropriate quality group. Qualifying veterans with a service-connected disability of 10% or more will be placed at the top of the best-qualified group. The best-qualified group is the first to be referred to the hiring facility for further consideration and possible interview. The remaining groups may be referred based on the number of applicants available.

VA offers a comprehensive benefits package. This link provides an overview of the benefits currently offered: .

The Federal Government has special appointing authorities for persons with qualifying disabilities (go to ). For additional information on these, and other special appointing authorities, refer to this checklist or contact the hiring Human Resources Management Service at 215 North Main Street
White River Junction, VT 05009

VA may offer newly-appointed Federal employees credit for their job-related non-federal experience or active duty uniformed military service. This credited service can be used in determining the rate at which they earn annual leave. Such credit must be requested and approved prior to the appointment date and is not guaranteed.

This job opportunity announcement may be used to fill additional vacancies.

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The United States Department of Veterans Affairs (VA) is a government-run military veteran benefit system with Cabinet-level status. It is...