Boulder County's Department of Housing and Human Services (DHHS) Work Supports Division is accepting applications for a Program Specialist III - Employment Placement Coordinator position. The incumbent will perform a variety of complex human services duties including case management within the employment services continuum for Colorado Works families. The incumbent will work in coordination with Workforce Boulder County to develop employer relationships for hard to place client placements. In addition, the incumbent will develop community service placement programs for hard to place clients and will provide focused support to employers engaging with our hardest to place clients. The Program Specialist III will provide high level placement coordination with all DHHS case managers and will provide functional supervision and support for the integration of work supports throughout the continuum. The incumbent will be responsible for developing cross-departmental and community coordination activities and will establish and maintain relationships with businesses and community service organizations and will serve as a resource for other staff members concerning technical or professional problems. S/he will develop, implement and monitor systems of program data collection and accountability.
Examples of Duties:
- Works in coordination with Workforce Boulder County to develop employer relationships for hard to place client placements.
- Provides functional supervision to the case management team within the Work Supports Division case management team.
- Develops community service placement programs for hard to place clients.
- Provides focused support to employers engaging with our hardest to place clients.
- Works in coordination with Workforce Boulder County to develop internships for hard to place clients.
- Develops and maintains relationships with businesses and community service organizations .
- Serves as resource for other staff members concerning technical or professional problems.
- Performs other duties as assigned.
Knowledge, Skills, & Abilities:
- Bachelor's Degree with major coursework in Sociology, Psychology, Public Administration or a related field.
- Four (4) years of professional experience in a directly related field, including at least two (2) years working with adults or youth in a human services setting, particularly in employment-related services or in the performance of similar duties and responsibilities, and including one year of supervisory experience.
- Good computer skills.
- Previous career counseling experience preferred.
- Concepts of self-sufficiency, career counseling and barriers to employment.
- Current and future labor market information, employer expectations, and effective and current job search practices.
- Various assessment tools and practices.
- Obtain, interpret, and relay labor market information to participants.
- Communicate effectively, both orally and in writing.
- Scope and application of laws and regulations pertaining to employment and training programs.
- Principles of case management.
- Community services and resources.
- Crisis intervention, mediation, and conflict resolution.
- Computerized tracking systems (or demonstrated ability to learn computerized tracking systems).
- Routine software and business applications, including but not limited to, word processing, spreadsheets, presentation software, and databases.
- Provide professional customer service to clients and public.
- Listen intently and effectively as clients provide information and respond in professional, productive, and appropriate ways to convey a caring, insightful, professional manner.
- Maintain sensitive and confidential information.
- Records maintenance skills.
- Follow written and verbal instructions.
- Serve as an informal resource for clients and team members and community-based organizations.
- Provide training to new team members and peers, as needed.
- Accomplish the assigned workload in a timely manner and meet established performance standards and objectives.
- Good time management and planning skills.
Primarily sedentary physical work requiring ability to lift a maximum of 40 pounds; occasional lifting, carrying, walking and standing; frequent hand/eye coordination to operate computer keyboard and office equipment; vision for reading, recording and interpreting information; speech communication and hearing to maintain communication with employees and members of the public.
From "Dictionary of Occupational Titles", U.S. Dept of Labor:
Occasionally: activity or condition exists up to 1/3 of the time.
Frequently: activity or condition exists from 1/3 to 2/3 of the time.
Constantly: activity or condition exists 2/3 or more of the time.
Veterans are encouraged to apply for Boulder County jobs that match their education and/or experience.