The Case Manager I (CM I) serves as a key member of the interdisciplinary team and actively manages and directs resource utilization to achieve the highest quality outcomes during a patient's rehabilitation experience. The CM I coordinates and advocates for the patient during their hospitalization and from admission to post discharge. As an effective communicator, the CM I manages information to effectively oversee health care delivery and facilitate interdisciplinary plan of care decisions. The CM I facilitates timely communication regarding the patient's care, establishes and monitors the discharge plan implementation while identifying and addressing patient's psychosocial and support systems issues. The Case Manager I oversees the effective coordination of services and manages issues in the following main areas: admission and discharge, team conference and interdisciplinary plan of care communication, patient and family education, payor relations and total fiscal management. The CM I performs ongoing utilization review and acts as a liaison to the payor while assuring that cost effective treatment is provided by the team. The case manager assures that regulations regarding patient's rights are fulfilled.
License and Certification:
Education, Training and Years of Experience:
- This position is available for employees hired on or prior to November 18, 2011. These employees will be grandfathered into this position regardless of license or certification.
Machines, Equipment Used:
- Employed as a Case Manager with HealthSouth on or prior to November 18, 2011
- 2 years of rehabilitation experience preferred
- General office equipment such as telephone, copy machine, fax machine, calculator, computer.
- Good visual acuity and ability to communicate.
- Ability to lift, lower, push, pull, and retrieve objects weighing a minimum of 30 pounds. Reasonable assistance may be requested when lifting, pushing, and/or pulling are undertaken which exceeds these minimum requirements.
Skills and Abilities:
- Adheres to the company's Standards of Business Conduct.
- Maintains current licensure and/or certifications, if applicable.
- Ability to speak, read, write, and communicate effectively.
- Ability to coordinate, analyze, observe, make decisions, and meet deadlines in a detail-oriented manner.
- Ability to work independently without supervision.
Proficiency or Productivity Standards:
- Indoor, temperature controlled, smoke-free environment. Occasional outdoor exposure.
- Exposure or potential exposure to blood and body fluids may be required.
- Handicapped accessible.
- May work under stressful circumstances at times.
- Meets established attendance standards.
- Adheres to hospital/department dress code including wearing ID badge.
- May be required to work weekdays and/or weekends, evenings and or night shifts if needed to meet deadlines.
- May be required to work on religious and/or legal holidays on scheduled days/shifts.
- Will be required to work as necessary during disaster situations, i.e., before, during or after a disaster.
- May be required to stay after workday to assist after a disaster situation until relief arrives.
- May be required to perform other duties as assigned by supervisor.