The Investigative Analyst protects the company’s assets from internal theft by using investigative resources (i.e. exception reporting, store and system reports, etc.) and related technologies (i.e. remote monitoring, social media, etc.). The primary responsibility of an Investigative Analyst is to identify potential cash and merchandise loss in all assigned locations (stores, distribution centers, buying offices, and/or the corporate office). Once identified, the Investigative Analyst disseminates potential dishonest activity to the appropriate Loss Prevention partner(s), and assists with investigations as necessary while providing regular follow up to drive all investigations to conclusion. At times, the Investigative Analyst may need to partner with other internal departments (i.e. Store Operations, Finance, etc.) to identify other potential operational losses and develop appropriate solutions to address. The Investigative Analyst may also be assigned additional projects involving LP system administration, internet surveillance, and/or data analysis as business needs change.
Minimizing Operational Shortage
•Assist with Loss Prevention initiatives to support achievement of company shortage reduction goals.
•Initiate case leads and provide actionable data to the appropriate business partners; offer investigative support to drive successful case closures.
•Ensure case management compliance for criminal prosecution and/or civil restitution.
Mitigating Theft & Fraud
•Identify internal or external theft activity by using all investigative resources available, i.e., remote monitoring, exception reporting, store and system reports, internet surveillance, etc.
•Maintain accurate records of all identified theft activity and related follow up; disseminate and communicate reporting as necessary.
•Partner with peers, business partners, and/or supervisor to identify, design, and develop ad hoc reports and new reporting techniques using multiple reporting systems to generate potential case leads and identify new types of dishonest activity.
•Conduct regular reviews of standard reports to analyze existing data and identify any inconsistencies or additional areas of opportunity.
•Stay current on employee defalcation trends and tendencies.
Maintaining a Safe & Secure Environment
•Provides remote safety and physical security support to store locations by regular monitoring of key areas through Virtual Visit audits
•Support response effort to address serious incidents or accidents; timely and accurate communication to appropriate leadership may also be required.
Developing Great Teams & Partnerships
•Develop and maintain effective working relationships with field and corporate Loss Prevention partners to identify, investigate, and resolve all potential theft and operational loss in a timely manner.
•Foster regular working partnerships with other internal organizations.
•Establish and leverage external business partners including law enforcement agencies, retail theft organizations, and other retail Loss Prevention departments.
•Support training efforts for LP organization on utilization of new reports and techniques to identify and address potential losses to the company.
Perform other responsibilities and projects as assigned.
•Planning & Organizing
QUALIFICATIONS AND SPECIAL SKILLS REQUIRED:
•BA degree or greater is desired, preferably in Criminal Justice, Finance, or Business
•Must have proficiency in and knowledge of computer software including MS Office (Outlook, Word, Excel, and PowerPoint)
•Excellent written and verbal communication skills, strong presentation skills
•Excellent analytical skills and demonstrated ability to solve problems
•Self-motivated individual who can be successful in a fast-paced environment, with minimal supervision.
•Must demonstrate the ability to be flexible and adapt to changing priorities
•Excellent organizational skills, detail-oriented.
•Maintains confidentiality concerning all information and projects.
•Must be able to sit for prolonged periods of time (up to 8 hours per day)
•Frequent computer work required (up to 8 hours), involving repetitive arm/hand motions from keyboarding
•Must be able to work with a flexible schedule, this may include nights and weekends, i.e., not always an 8 – 5 pm or Monday through Friday schedule.
•Some travel to may be required.
Ross Stores - 17 months ago
Our customers love a great deal. That makes our mission simple: to provide exciting bargains, every day, in every store. It takes an...