MTM Assistant
Independent Health - Buffalo, NY

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This position has responsibility for coordinating all MTM related correspondence between Independent Health pharmacists, members and their physicians/pharmacists. The MTM Assistant makes outbound calls to MTM eligible Medicare Part D members to schedule appointments with pharmacists and maintains pharmacists’ calendars accordingly.

Requirements:

  • High school education or GED equivalent, Associates degree preferred.

  • Excellent written and verbal communication and customer service skills, with emphasis on telephone skills.

  • Demonstrated ability to use personal computers and associated software applications - Access, Excel and Word.

  • Ability to multi task and change priorities as the need arises.

  • Understands the importance of maintaining the physical and technical security and privacy of protected health information (PHI).


  • Independent Health is an equal opportunity employer.

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