Location: Kanawha County. Employee performs technical and administrative support work in support of the business processes of the West Virginia Lottery. Applies knowledge of Lottery statutes, regulations, policies and data systems in the area of assignment. Frequent contact is required with gaming industry officials, lottery officials in other states, lottery retailers, players and state officials. Resolves all levels of technical and regulatory issues. Has considerable latitude to interpret and apply statutes, regulations, policies and procedures. Decisions may impact the business performance and income of licensed retailers, racetracks and casinos, and occupational permit holders. Responsibility is held to provide optimum service delivery which supports the revenue generating objective of lottery products. Uses and maintains complex filing systems. Prepares regular and special reports on unit activities. Assists in the training and orientation of new employees. Occasional statewide travel is required. Background and credit investigation and security clearance required for employment.
How to Apply: This job requires a written examination (W) and typing test . The same examination is used for: Office Assistant 1, 2 , 3 (Typing), Secretary 1, 2 , Administrative Secretary, Insurance Assistant 1, and Lottery Business Support Technician 1, 2. YOU MUST APPLY FOR EACH TITLE SEPARATELY. YOU MUST APPLY PRIOR TO TESTING. You only need to take the test once to be scored for the titles for which you have applied. If you have received a passing score within the past 6 months and meet the minimum training and experience requirements, you may send us a written request to have your name added to the Lottery Business Support Technician 2 register. You will still need to submit an online application.
No testing appointment is necessary. Apply online. It is easy and speeds processing. You may apply from any internet connected computer. Public access computers are available at many libraries, at Workforce WV Offices, and DOP Offices in Charleston.
For testing schedules, locations, and handicap accommodations refer to our Job Opportunities Web Site (www.state.wv.us/admin/personnel), or call (304) 558-3950, Ext. 57207.
Do not take a copy of the online application to the test center. DO NOT APPLY UNLESS YOU CAN TEST WITHIN 30 DAYS. Online applicants who do not test within 30 days of application will be rejected.
Do not use a paper application unless you cannot apply online. If you must use a paper application due to disability or other valid reason, please call our office for special instructions. Applicants using a paper application must present a completed application form at the test site. Positive identification is required. There is a 90 day re-test waiting period. Caution: Any time you re-test your new score will replace any previous test score.
[ Link to a description of the Clerical Examination ]
If you have previously applied for this job and simply want to update your ID (name, address, etc.), work preferences, or county availability, do not re-apply. Instead, send us a letter.
Your application will not be accepted if you do not meet stated minimum requirements.
Graduation from a standard four-year high school or the equivalent.
Four years of full-time or equivalent part-time paid retail, customer service or clerical experience involving regular contact with clients, customers or the public.
College hours, related business school or vocational training may substitute through an established formula for the required experience. Your application will not be processed without verification documents. Send to: Division of Personnel, 1900 Kanawha Blvd. E., Charleston, WV 25305 - 0139
Location: Kanawha County