The Valet Parking Attendee is responsible to provide and promote a high level of guest service from arrival to departure. He/She will work to ensure a 100% level of guest satisfaction as he/she greets guests to the property, acquires keys from guest, parks cars safely and promptly retreive cars upon request. The ideal candidate for this position has a high school diploma (advanced education/coursework desired); previous hotel/hospitality/valet or customer service experience; one year experience with guest services or customer-facing role, a valid PA driver's license with clean record, upbeat and friendly interpersonal skills; and a sincerely helpful demeanor.
The following is a representative list of the duties and responsibilities associated with this position:
-- Smile and continuously project a helpful attitude
-- Provide the highest quality of service to the customer at all times
-- Retreive and park cars according to department policies and procedures
-- Provide information to all guests in a courteous and informative manner.
-- Handle complaints courteously. When necessary, relay through supervisor for appropriate action
-- Maintain knowledge of the resort and services
-- Wear proper uniform and name tag at all times in accordance with the standards of appearance
-- Perform all other duties as assigned by management
-- Ability to stand on your feet for up to 8hrs
-- High energy, motivated individual
-- Neat and Professional appearance
Valley Forge Casino Resort - 14 months ago
Valley Forge Casino Resort contains two hotels, The Valley Forge Casino Tower and The Radisson Valley Forge Hotel, and the Valley Forge...