Customer Service Representative I
Chubb Group - Texas

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Processing Center Customer Service Representative - Multiple Positions Available
in our upcoming training class that begins in January 2013.

For more than 125 years, the Chubb Group of Insurance Companies has been delivering exceptional property and casualty insurance products and services to businesses and individuals around the world. Today, we are the 11th largest property and casualty insurer in the United States and have a worldwide network of some 120 offices in 27 countries staffed by approximately 10,000 employees. The Chubb Corporation reported $48 billion in assets and $13.2 billion in revenues in 2008. According to Fortune magazine, Chubb is in its list of "America's Most Admired Companies.” Forbes magazine list Chubb as one of America's “400 Best Big Companies”. Chubb has also been recognized as one of the “Top 50 Companies for Diversity” by DiversityInc magazine.

Currently, we are seeking Customer Service Representatives for our Central Processing Center for our upcoming training class that begins in January 2013. All selected candidates must be able to work in our downtown office located at 2001 Bryan Street, Dallas TX 75201.

Position Responsibilities:
As a Central Processing Center (CPC) Customer Service Representative, you will process account and policy-specific information received from our various branch office locations. The selected candidates will process new policies, make requested adjustments to policies, and be responsible for maintaining electronic documentation and achieving service and quality goals within the department.

Knowledge, Skills, and Abilities:
The ideal candidates must have exceptional customer service, interpersonal, communication, teamwork, organizational and time management skills. Ability to manage multiple tasks and projects while maintaining workload. Self motivated, confident in decision making and judgment abilities. The individual must demonstrate the following competencies: mathematical aptitude, strong PC skills including proficiency in Microsoft computer applications, verbal, written and phone skills, typing proficiency, ability to work remotely with other offices and perform assignments within time constraints. Demonstrated track record of success in current and prior positions. Minimum high school diploma or equivalent.

Chubb prides itself on the ability to provide all employees with an extraordinary work environment which promotes teamwork, diversity and incentives for those who exceed expectations. Chubb's compensation and benefit plans work together to create a Total Rewards Program for our employees that is among the best in our industry. As a global organization, we work hard to achieve our goal of providing flexible and competitive compensation and benefits packages in each local market in which we operate. For more information about Chubb and our benefits, visit our website at All interested applicants must apply online at under requisition #11362.

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