Branch Manager
Hertz - Lahaina, HI

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Do you thrive in a fast pace environment where you are faced with challenges and shifting priorities? Are you an enthusiastic individual who is a decisive self-starter with the competitive drive to win? If you prefer a professional workplace where you can meet new people and focus on all aspects of growing a business then we are looking for you be a Branch Manager.

If this sounds like you then come aboard and join the Hertz Team!
As a Branch Manager...
You'll develop and maintain an effective marketing plan which details the steps to take in order to improve the success of the branch

Conduct face-to-face sales calls in order to obtain new business
Attend/host outside sales meetings or events to promote the company and branch location
Continue to increase the market penetration of the branch and increase revenue
Actively participate in the training, coaching, and mentoring of the Management Trainees, Managers and Sales and Service Associates.
Complete performance reviews on Management Trainees, Managers and Sales and Service Associates and hold a meeting with the individual to discuss strengths and weakness
Hold monthly staff meetings to keep employees motivated and informed of business operations
Complete sales calls with Managers and Management Trainees in order to further their development
Direct and organize all reservations and pick
Handle or assist in the resolution of customer service issues if Managers and Management Trainees cannot.
Maintain a high level of customer service such that the Net Promoter Score for the store is at or above the location's goal.

Mandatory Requirements:
Candidates need to have:
Bachelor's degree, business-related field preferred.

Customer Service, Management, and Sales experience required.
Experience in car rental, hospitality, or tourism preferred.

Must have a valid driver's license and an excellent driving record.
Ability to drive multiple types of vehicles (automatic)
Ability to project professional appearance.
Excellent communications skills with the ability to engage in verbal interactions with customers.
Strong sales skills
Strong problem-solving and decision making skills.
Properly manage employees including; training, developing, setting expectations, and disciplining.
Must have basic computer skills and knowledge of Microsoft Office programs
Must be able to carry out additional duties and responsibilities as assigned by management due to operational needs.
Must have the ability to work flexible schedules, including holidays, weekends, and overtime as required

Physical Requirements:
Applicant must possess all auditory, speaking and communicating capabilities necessary to complete the responsibilities detailed above. The essential functions of this position include, but are not limited to, the following:

Physical Requirements:Equipment Operation:
Yes No
Sitting
Yes No
Computer Terminal
Yes No
Standing
Yes No
Telephone
Yes No
Walking
Yes No
Portable Computer
Yes No
Bending and twisting
Yes No
Calculator
Yes No
Climbing
Yes No
Copy Machine
Yes No
Driving
Yes No
Fax Machine
Yes No
Pushing and pulling
Yes No
Dictaphone
Yes No
Speaking
Yes No
Other – Please specify
Yes No
Hearing

Yes No
Writing

Yes No
Lifting

Yes No
Typing

Yes No
Filing

Yes No
Seeing

Yes No
Reading

Preferred Requirements :
Hertz is a Drug-Free Workplace. All employment is contingent on successful completion of drug and background screening.

EOE M/F/D/V

About this company
1,267 reviews
Hertz operates its car rental business through the Hertz, Dollar, Thrifty and Firefly brands from approximately 11,555 corporate and...