This position provides support for a wide variety of health information functions in the Radiology department including receiving, retrieving, and filing films, archived images, and dictated reports. Utilizes both on-line and manual image record systems. The incumbent signs out patient radiology jackets and follows up on the return of jackets and films, working with various beltway sites, physician offices, clinics, researchers, and other authorized medical requesters. The incumbent is responsible for locating and retrieving all radiology images and completing a variety of support procedures within departmentally established timeframes. QUALIFICATIONS/KNOWLEDGE/SKILLS/ABILITIES
High school diploma or GED is preferred.
Requires at least two years of previous experience.
Knowledge of medical terminology preferred.
Previous experience in filing and/or health care is helpful.
Requires ability to file alphabetically and in terminal digit number with speed and accuracy.
Requires ability to think through complex situations and utilize developed problem solving skills.
Requires effective verbal and good written communication skills.
Requires mouse/keyboarding skills.
Requires ability to perform efficiently and productively under pressure.
Requires excellent customer service skills; strong interpersonal skills; professional demeanor; and telephone etiquette.
Requires understanding of responsibilities related to working with highly confidential information.
Requires attention to detail and accurate discrimination between multiple names and numbers.
Requires ability to work in stressful surroundings due to multiple deadlines; heavy workloads; and complexities; staffing limitations; physician/patient/customer interaction; multiple concurrent tasks and frequent interruptions.
Requires strong organizational skills with ability to prioritize.
Requires good information retention skills and problem solving aptitude.
Requires an attitude of continuous learning and improvement.