Assistant Store Manager
American Eagle Outfitters 1,883 reviews - Charleston, WV

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Provide leadership and guidance to their team that creates an environment focused on customer satisfaction, maximum productivity and profitability

• Motivate team through a compelling vision and direction to encompass American Eagle Outfitter’s Core values
• Communicate clear expectations and hold the store team and themselves accountable to achieving all brand, performance and behavior standards
• Lead and inspire a customer service culture by recognizing and rewarding team
• Build effective relationships with peer and upper management partners
• Participate in productive management and team meetings
• Proactively seek personal learning and development opportunities
People Development
• Recruit, hire, develop and retain top management and sales talent for the store, to include maintaining optimal staffing levels
• Train and develop sales team in all areas of job responsibility
• Consistently assess and provide ongoing performance feedback to all levels of store team
• Recognize performance issues in a timely manner and partner with Store Manager to develop action plans for resolution
Visual Merchandising
• Ensure that all visual directives are executed seamlessly and within scheduled time frame and allotted payroll budget
• Direct and execute strategic, brand appropriate merchandising to maximize sales and presentation standards
• Partner in store’s execution of all merchandise processing and flow to the floor in conjunction with exceptional backroom standards
Drive for Results
• Partner with Store Manager in the execution of the store business plan that drive KPI results and maximizes business opportunities
• Achieve predetermined financial budgets to include payroll management
• Drive AE brand loyalty through demonstrating sales leadership, coaching and connecting with the customer experience
• Achieve store shrink goals and maintain all operational standards to secure the assets of the store’s physical location
• Minimum high school education or equivalent. Bachelor’s degree preferred
• Retail Management Experience preferred, or equivalent education
• Strong analytical, prioritizing, interpersonal, problem-solving & planning skills
• Strong verbal and written communication skills
• Collaborative skills and ability to work well within a team
• Ability to work in a fast-paced and deadline-oriented environment
• Ability to work a flexible schedule to meet the needs of the business, including holidays, nights and weekends
• Must be able to perform all essential job functions identified in the “Assistant Manager essential job functions”
AEO Inc. is an Equal Opportunity Employer

About this company
1,883 reviews
The frozen assets of other companies mean big business for Frozen Food Express Industries, one of the largest temperature-controlled...