Answer switchboard calls.
DUTIES OF POSITION:
*(Denotes essential functions)
*1. Answer incoming & internal phone calls promptly w/electronic switchboard.
*2. Provide information and guidance to callers.
*3. Assist parties within the college making long distance and operator assisted calls.
*4. Maintain daily logs of long distance calls, personal calls which are referred to billing clerk for charges.
5. Maintain up-to-date information on all college personnel.
6. Exercise logic when routing calls to minimize transfer.
Received by Employee:
Staff Services, Administrative Assistant
Exercised by Employee:
THIS IS A STUDENT JOB.
High school degree or equivalent.
Must be enrolled in at least 6 credit hours for Fall/Spring semester or 1 credit hour for Summer semester.
Cumulative GPA of 2.0 or above.
If a first semester student, GPA requirement is waived.
Proficient in written and spoken English. Customer relation skills. Typing a plus, but not required.
Typing Test - Not required
Filing Test - Not required
Physical - Not required
Background Check - Not required
EQUIPMENT AND/OR MACHINES USED:
Hours: M-F 8-12, M-F 2-6, M-F 10-2
College of DuPage - 22 months ago