Account Manager
Collective Bias - Bentonville, AR

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Job purpose of a CB Account Manager-- AM is responsible to support the Account Director in planning, leadership, and direction of all campaigns for the account. In addition, the Account Manager will assist the Director with clients' growth, profitability, and the return on investment.

Key AM Duties / Responsibilities:

Assisting in Program Leadership:
Develop an understanding of their client’s business model to assess and provide solutions to their problem.

With Account Director’s support, help to define and influence current client’s requirements in order to put a winning proposal in front of the client.

Works with Account Director and clients to develop their business needs and introduce successful long-range communications and marketing plans.

Assist with the evaluation of staffing conditions to balance workload and growth profitability.

Build solid, trusted relationships with team members, clients, and industry leaders.

Responsible to review and evaluate, with Account Director, the quality of all major media, creative, strategic and marketing strategies that throughout their development, presentation and implementation.

Support the production team, community, and sales team. Ensure resources are available for the sales support teams to accomplish project goals.

Demonstrate sound judgment and creative thinking.

Delegate tasks within projects, and monitor work-flow across internal Client Service team: Account Directors, Sales Team, Account Executives, Community Team, Analysts, Interns.

Work closely with Account Directors or Sales Team to build and manage project budgets, and ensure responsible financial management. Delivering of projected profit expectations.

Coordinate with Account Director, Sales Team, and Account Executives on activities across all projects with multiple deliverables, working to meet timelines and mitigate risk. Support the Account Director to manage financial profitability and growth of their accounts. Provide accurate revenue forecasting, and timely client billing.

Lead internal teams, partners, and client to assess, define and redefine various strategies to deliver against business goals. Build commitment and consensus among client stakeholders.

Work closely with Account Directors or Sales Team to build and manage project budgets, and ensure responsible financial management. Delivering of projected profit expectations.

Serve as the primary point of contact with client counterparts to ensure smooth project delivery, with support from AE.

Criteria for Success:
Strategic program leadership-
Helps manage multiple components of complex processes, including strategic and tactical recommendations, quality oversight, internal and external collaboration, financial reporting, prioritizing work, and delegating responsibility.

Understands the client’s business as well as our own; develops and helps manage transformational strategies while maintaining a strong attention to detail; combines instinct with analytical rigor to appraise what will work in the marketplace.

Consumer Insights-
With the support of the Account Director, drives the organization toward deep insight into our clients’ key consumers; synthesizes cross-functional insights to develop strategies; develops breakthrough methodologies for discovering consumer insights.

Support Account Director in leading client stakeholders in efforts to assess and prioritize business goals.

Emotional Leadership-
Promote team morale (across all job roles), and engage the team to consistently deliver superior work.

Bachelor's Degree in business, marketing, communications or related field
At least 3-5 years of applicable work experience (agency, CPG marketing, sales, consulting)
Strong project management and organizational skills
Great attitude and ability to be flexible and entrepreneurial
In-depth knowledge and understanding of social media platforms, their respective participants (Facebook, YouTube, Twitter, Flickr etc.) and how they can be deployed in different scenarios
Ability to effectively communicate information and ideas in written and verbal format, and build and maintain relationships
Team player, with the confidence to take the lead and guide other departments when necessary
Good technical understanding and can pick up new tools quickly
Have a good knowledge of principles of SEO
Comfortable working in a startup environment where you are responsible for identifying and implementing processes, systems and best practices
Preferred Qualifications
Public relations, Marketing, Sales, or Community Management experience
Walmart or CPG experience
Shopper Marketing experience

No relocation assistance provided.

Collective Bias - 19 months ago - save job - block