Certified Medical Assistant-West Side Neighborhood Health Center
Catholic Medical Center - Manchester, NH

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Job Details:
Under the general supervision of the Director of Operations, WSNHC, and the direct supervision of providers, and within established policies and procedures, the incumbent performs the following functions:

Essential Functions:
Review charts prior to patients’ scheduled appointment to ensure that all requested lab work and diagnostic procedures have been completed and that reports have been returned and are accessible to the provider. Review charts prior to patients’ scheduled visit assessing reason for appointment and ensuring visit is appropriately booked. Obtain and record patient vital signs, current medications, height, weight and blood pressure and reason for visit. Update problem list. Document all interactions in the medical record. Recognize and report relevant information that requires urgent attention. Direct patients to examination rooms; assist in preparing patients for examination; assist patients in undressing, dressing and getting on and off the examination table. Inform provider of patient’s arrival and readiness for their examination. Assist providers with patient examinations and procedures, including (but not limited to) diagnostic studies, and treatments. Set up instruments including sterile procedures, obtain and return instruments to sterile processing department. Operate and monitor functioning of equipment, support patients, as required; comfort patients as necessary. Monitor patient during and following procedures; observe for reactions and other visible complications; react to emergency situations as appropriate; notify the appropriate provider in the event of a medical emergency. Apply and remove dressings under the direction of the provider. Conducts hearing, vision, respiratory and EKG testing and monitoring when directed by a provider. Obtain patient charts, in response to patient phone calls, and address patient care needs with provider. Administers medications orally, rectally, injections, immunizations, collects urine specimens and urine testing, venipunctures and throat cultures. Process lab samples and record results in medical record accurately under the direction of the provider. Interact with patients regarding clinical complaints for effective and immediate response and resolution. Refer to Provider as appropriate. Participate in quality assurance activities, training seminars, and department staff meetings. Provide and promote effective, compassionate, cost efficient care for patients and families. Achieve and maintain Basic Life Support Provider status. Maintain patient medical record. When indicated obtain printed copy of medical record. Interact and communicate professionally with co-workers and work cooperatively with all members of the multi-disciplinary team. Obtain messages accurately and in a timely manner and assist providers with return phone calls to patients and pharmacies. Call pharmacy for prescriptions with provider approval and document clearly, concisely and accurately in the medical record. Act as liaison between provider and other departments, agencies and pharmaceutical representative. Ensure confidentiality of employee, legal, client/patient, budget and all company matters. Adhere to point of care testing, infection control procedures, safety and universal precautions.

QUALIFICATIONS: Education: • Graduate of an approved Medical Assistant program. • CMA (Certified Medical Assistant) Must have passed the certification exam for Medical Assistant

Experience: • Two years related work experience in a medical office. OB/Gyn experience preferred.

Licensure/Certification: • BLS certified. If not BLS, certified must have the ability to obtain BLS certification during orientation period and maintain during employment. • CMA (Certified Medical Assistant) Must have passed the certification exam for Medical Assistant.

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