Yale New Haven Hospital - New Haven, CT

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JOB SUMMARY: Reports to the Director, Outpatient Registration, with responsibility for the management, coordination and direction of the work activities of the Outpatient Registration. Ensures that all phases of the registration, are completed utilizing the customer relations approach in a timely, accurate and efficient manner and in keeping with current government regulations. Works with nursing and medical staff to coordinate an efficient registration process. Develops the staff to optimize their personal growth and contributions to the institution. Monitors the accuracy and effectiveness of the computerized scheduling and registration systems to maximize its utilization in each area. Coordinates the interface of related areas for peak efficiency. Responsible for satisfying the operational goals of the vendor contact with Ambulatory Services. JOB REQUIREMENTS: Bachelor's degree with major course work in Business Administration, Public Administration, Finance, and/or Accounting or equivalent work experience in a Hospital setting. Three (3) to five (5) years experience dealing in a variety of patient registration activities. Previous supervisory and/or hospital experience necessary. Strong communication and management skills. Must be proficient with microsoft packages such as electronic spread sheets, data base management packages and word processing.

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