Responsible for leading all aspects of the development and implementation of assigned projects and provides a single point of contact for those projects. Takes projects end to end from original concept through final implementation. Monitors and drives project performance by implementing project management best practices.
FUNCTIONS OF THE POSITION
Actively and consistently supports all efforts to simplify and enhance the customer experience.
Drives established project management processes and methodologies to ensure delivery of approved project scope on time and within budget while meeting or exceeding quality standards and customer expectations.
Responsible for assembling project plans and teamwork assignments, directing and monitoring work efforts on a daily basis, identifying resource needs, conducting quality reviews, and managing functional, quality, timeline issues appropriately.
Develops options and recommendations to drive critical decisions.
Responsible for tracking key project milestones and adjusting project and/or resource plans as necessary.
Responsible for managing all aspects of project budgets including forecasts, funding requests, invoice tracking, cost allocation, and reporting as necessary.
Ensures project documents are complete, current, and appropriately maintained.
Responsible for appropriate communication with all stakeholders in the delivery of the work effort being managed.
Proactively meets with the internal customers of an assigned project to provide project status updates and reporting and to gather project-related feedback.
Ensures timlines and quality of third party vendor and internal project deliverables.
Responsible for understanding complex, technical projects.
Skills/Ability and Knowledge
Proven ability to communicate orally and in writing in a clear and straightforward manner
Proven ability to prioritize and organize effectively
Proven ability to define key performance indicators/metrics
Proven ability to analyze and interpret data
Proven ability to show judgement and initiative to accomplish job duties
Proven ability to develop strong working relationships with peers and project members
Proven ability to document, prepare, and deliver data-driven presentations
Ability to deliver presentations to various levels of the organization
Proven ability to manage and control project budgets
Proven Ability to implement project plans and monitor progress, resource usage and quality
Proven ability to conduct risk assessments and develop plans for eliminating or mitigating the risks identified
Significant understanding of multiple project management disciplines
Strong word processing, spreadsheet, and project management software expertise
Bachelor’s Degree or equivalent in a technical field or work experience
Project Management certification or successful completion of a recognized project management curriculum
Related Work Experience Number of Years
Project Management experience in an IT
or Engineering environment 3-5 years
Charter Communications - 20 months ago
Charter Communications navigates the waters of US cable services. The cable system operator has about 5 million mostly-residential...