Customer Risk Management Specialist
MidFirst Bank - Oklahoma City, OK

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This position will work within the bank’s Bank Secrecy Act (BSA) Department with a primary focus on identifying and managing high risk customers. This position will be responsible for the collection, organization, ongoing monitoring and analysis of customer due diligence information. Specialists will use a variety of data mining and analytical techniques to monitor new and existing customers’ due diligence information, identify red flags warranting further investigation, and make informed decisions in regards to the customer’s risk profile. This position will frequently communicate with various business units and customers in regards to updating and collecting due diligence information.
•Work daily and monthly reports identifying new customers and/or due diligence changes in existing customers’ risk profiles.
•Collect, review and evaluate due diligence information obtained on new customers and accounts.
•Analyze new and existing customer demographic and due diligence information to identify red flags warranting further investigation.
•Utilize various systems and sources to obtain additional due diligence information and conduct investigations.
•Work closely with BSA/AML Investigators to identify and monitor high risk customers.
•Perform periodic reviews of actual vs expected account activity.
•Maintain documented customer risk profiles detailing all due diligence processes and decisions.
Position Requirements
•Minimum 2-4 years of banking experience
•Detail oriented, ability to multi-task and meet deadlines with accurate results
•Ability to quickly learn new systems
•Ability to complete assignments with little supervision
•Working knowledge of bank products, services and transaction types
•Strong customer service skills.
•Strong analytical skills required - ability to problem solve, conduct investigations, review and analyze data, locate its source, and develop and recommend solutions.
•Excellent oral and written communication skills
•Strong work ethic, independent initiative, and interpersonal skills
•Strong understanding of, or the ability to quickly gain such, of Bank Secrecy Act (BSA)/Anti Money Laundering (AML) laws, regulations, and guidance
•Ability to establish and maintain harmonious working relationships with co-workers and other business units.

About this company
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MidFirst Bank occupies a rare position within the banking industry. We are one of the largest privately owned banks in the United States and...