Guest Services Representative-Curbside
Novant - Huntersville, NC

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The employee's number one job responsibility is to deliver the most remarkable patient experience, in every dimension, every time, and understand how he or she contributes to the health system’s vision of achieving that commitment to patients and families.

Assists patients, families, visitors, and other Presbyterian Healthcare guests by providing direction and information; oversees lobby traffic floor.

Qualifications :
  • Education : High school diploma required.
  • Experience : Previous experience in patient or guest relations where guest information, excellent customer service skills were core job responsibilities. Proven ability to work as a team player in a diverse environment. Previous experience with telephone etiquette and basic computer skills.
  • Additional skills required: Possess a valid NC driver’s license. Must possess and maintain an acceptable driving record in order to be endorsed as an approved driver for Novant Health. Ability to drive both a manual and automatic transmission vehicle. Requires a pleasant personality and ability to work well with the public. Must possess excellent communication skills and have a professional, friendly manner. Must be able to work any and all shifts, including holidays.

Novant - 7 months ago - save job
About this company
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With a dozen hospitals and more than 2,700 beds, Novant Health certainly has what it takes to keep denizens along the Eastern Seaboard in...