PBX Operator Job
Henry Ford Health - Wyandotte, MI

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PBX Operator

Requisition #: 72260
Status: Contingent
Business Unit: HF Wyandotte
Shift: Rotating
Weekends: Yes

Job Family: Communications
Job Function: Admin Support (Non-clinical)

Campus/Job Location : Henry Ford Wyandotte Hospital
Location (State/City): US-MI-Wyandotte

More information about this position

Our health system thrives on teamwork, and we know our employees achieve the greatest results when they are working together for a common goal - to provide care for our patients. If you enjoy working in a collaborative environment then we have a job for you!

Henry Ford Health System is one of the country's largest health care systems and a national leader in clinical care, research and education. Our system includes the 1,200-member Henry Ford Medical Group, six hospitals, Health Alliance Plan, 32 primary care centers and many other health-related entities throughout Southeast Michigan. Founded in 1915 by auto pioneer Henry Ford, we continue to be committed to improving the health and well-being of a diverse Michigan community. In 2009 alone, Henry Ford Health System provided more than $173 million in uncompensated care. Henry Ford also is a major economic driver in Michigan and employs more than 23,000. Our health system is led by CEO Nancy Schlichting.


Answer all incoming telephone internal and external calls and route to the proper destination.


  • High school diploma
  • Basic PC skills
  • 1 to 2 years experience in high volume communications systems required.
Preferred Qualifications

  • IntelliDesk program experience
  • High level of Service Excellence skills
  • Medical Terminology
  • Emergency dispatch experience
  • Answer service experience
Equal Employment Opportunity

Henry Ford Health System is committed to the hiring, advancement and fair treatment of all individuals without regard to race, color, national origin, sex, sexual orientation, age, disability, religion, weight, height, marital status, familial status, veteran status or any other characteristic protected by law.

About this company
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Built around a hospital founded by Detroit's favorite son, the not-for-profit Henry Ford Health System (HFHS) is a hospital network...