Maine Mental Health Partners - Portland, ME

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Community Counseling Center is seeking an experienced full time Client Services Liaison. This important position will serve as part of our Client Services team with a focus on providing quality customer service to both our internal and external customers. Duties may include greeting all clients and visitors, assisting clients with the check-in and check-out procedures, as well as answering in-coming telephone calls.

Previous experience in mental health/social services environment and demonstrated ability to multi-task in fast-paced office environment.

Experience with the Microsoft Office Suite of software and Electronic Medical Records

Experience working in a fast-paced outpatient behavioral healthcare office

Experience handling a multi-line switchboard telephone system

Excellent customer service skills, ability to prioritize, remain organized and work efficiently

Comfortable with a wide variety of populations and clinical presentations

Experience with insurance verification/APS & Commercial helpful.

Ability to remain calm and provide quality customer service in a fast-paced office environment with competing priorities.

Minimum High School Diploma or equivalent.

Maine Mental Health Partners - 2 years ago - save job