Facilities Maintenance Supervisor - Oreg...
Metro - Oregon Zoo, OR

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The Oregon Zoo is seeking a progressive leader with a proven track record overseeing maintenance and building operations on a multi-facility campus with diverse systems and operations. In partnership with the Facilities Manager, Maintenance Lead and Horticulture Supervisor, the Facilities Maintenance Supervisor is responsible for managing the maintenance and repair labor and associated materials and equipment of the Oregon Zoo. Using sustainable business practices, this position assists in the oversight of facility and infrastructure maintenance on the 64-acre Oregon Zoo campus. Specific areas of emphasis include the supervision of facilities maintenance and repair, including both public access and non-public access animal exhibit areas, infrastructure, preventative maintenance system, emergency repairs, renovation projects as well as the safety aspects of all work performed by the division. Coordination with other zoo divisions is essential for efficient and effective daily operations.

This position is responsible for direct supervision of 8-11 staff comprised of technical and trade positions, including an electrician, HVAC technician, automotive specialist and maintenance lead. Supervision of this area requires a proactive, motivated individual with experience managing people and projects in a large dynamic campus environment. This position will spend approximately 50% of the work day performing in the field supervision of employees and jobs and 50% of the work day performing office and administrative functions and responsibilities.

The Facilities Maintenance Supervisor will provide direction and expertise in the supervision of varied scale maintenance initiatives with diverse stakeholders in a unique and challenging environment. Additional responsibilities include assistance in the preparation and monitoring of annual budgets, contract administration, developing of short and long-range plans, and goals and objectives for infrastructure and facilities maintenance. The person in this position will also be a contributor in design teams for capital improvements; including capital and repair projects that are currently underway that are part of the master plan.

To learn more about the Oregon Zoo, visit www.oregonzoo.org . The Oregon Zoo is operated by Metro, the Portland metropolitan area regional government.

Additional application Instructions
In addition to the required electronic application, please include a resume and a cover letter describing your experience as it relates to the duties of this position.

Essential Job Duties:

An employee in this position must be able to perform all of the essential job duties listed below with or without reasonable accommodation; however, this list is not intended to include all of the specific tasks which an employee in this position may be expected to perform.
  • With the Facilities Manager, prepares short and long range goals for the facilities maintenance area, including oversight of the execution and supervision of those goals.
  • Provides assistance and expertise in areas of building system infrastructure, capital project coordination and preventive maintenance programs.
  • Maintains the facility infrastructure throughout the zoo in visitor, staff and animal areas to standards that equal and exceed industry standards and regulations.
  • Manages, supervises and directs lead worker, technical and trade positions, with responsibility for selection of new employees and performance management.
  • Controls and supervises the care, use, repair and replacement of all tools, vehicles, maintenance supplies and in house construction materials.
  • Effectively organizes and oversees the maintenance crew daily work activities in order to optimize productivity, team work and results. Meets with project teams to discuss project issues and recommends appropriate course of action. Ensures priority needs are addressed and that projects and program areas meet schedules and budgets.
  • Performs annual performance evaluation responsibilities, including written evaluation of staff, collecting and compiling employee self evaluations and stakeholder feedback, and goal setting for employees.
  • Supports labor-management cooperation.
  • Promotes respect for diversity as a key organizational value. Values diversity and sets an example for others.
  • Participates in the preparation and administration of the Facilities maintenance budget based on resource availability and requirements, and program goals and objectives. Monitors expenditures to stay within established budgetary constraints.
  • Supports organizational vision and mission, and aligns division goals accordingly.
  • Responsible for oversight of the maintenance area procurement activities.
  • Prepares required reports or information in a timely manner as requested.
  • Develops and supervises on-going skills training program and encourages staff to take advantage of these opportunities as available.
  • Participates in formulation and evaluation of policies and strategic direction for the maintenance area as related to the Facilities Division; assures that Metro’s goals for sustainable operations and fiscal management are met.
  • Develops appropriate guidelines to carry out policies, and explains the purpose behind policies and programs. Explains and enforces work rules, policies, and procedures.
  • Includes staff and stakeholders when developing strategic and contingency plans.
  • Develops and implements quality standards; evaluates processes and procedures to ensure maximum efficiency and effectiveness of sustainable operations.
  • Administers the Zoo’s Facilities Permit Program with the City of Portland.
  • Administers the Zoo’s parking program for staff, crews and contractors. Coordinates the public parking program with City of Portland Parks and Recreation.
  • Administers the Zoo’s fleet and vehicle operations program.
  • Administers and provides tracking, reporting, progress and oversight functions for the Zoo’s maintenance work order system and preventative maintenance programs.
  • Serves on the Zoo’s safety, sustainability and solid waste committees with Metro and the City of Portland.
  • Administers the Zoo’s Repair and Replacement fund with METRO.
  • Administers and coordinates the ZOODOO and Zoo wide composting programs.
  • Coordinates the Zoo pest control program.
  • Performs related duties as assigned.

Minimum Requirements:

Some specialized training and knowledge beyond the high school level in facility management and a minimum of two years of experience in maintenance supervision, including experience managing in an environment with multiple facilities and grounds accessible by the public; or any combination of experience and education that provides the applicant with the desired skills, knowledge and ability required to perform the job. Requires a valid driver's license. Bachelor's degree with an emphasis in facilities maintenance or management preferred.

Knowledge skills and abilities
  • Knowledge of facility maintenance and management practices, utility maintenance, skills utilized in facility maintenance, and all local building codes, and other applicable laws and regulations.
  • Proven track record of expertise in areas of facility infrastructure maintenance and repair.
  • Knowledge of applicable regulations that affect the facility (USDA, AZA, City and State codes etc.)
  • Knowledge of project management and coordination, including contract negotiation.
  • Knowledge of principles and practices of record keeping and administration.
  • Knowledge of effective management, including team building, personnel supervision, training and performance evaluation.
  • Knowledge of customer service and public responsibility in operation of public facilities.
  • Knowledge of safe work practices.
  • Knowledge of budget implementation and monitoring.
  • Skill to provide technical expertise, project management, and apply troubleshooting skills as they relate to facility maintenance and oversight.
  • Ability to supervise, train, schedule and evaluate assigned staff.
  • Ability to manage projects and prioritize work.
  • Ability to develop, implement and monitor division budget.
  • Ability to establish and maintain cooperative working relationships with those contacted in the course of work.
  • Ability to evaluate and resolve problems.
  • Ability to negotiate with contractors, staff and other zoo divisions.
  • Ability to understand and support concepts of collective bargaining.
  • Ability to communicate clearly and concisely, both orally and in writing.
  • Ability to perform basic and advanced math.
  • Ability to use personal computers and other related equipment and software.
  • Ability to provide planning, leadership and technical oversight in developing goals and objectives for assigned area.
  • Ability to organize and analyze information for preparation of clear and concise reports.
  • Ability to maintain safety programs stays current with regulation and industry practices, and conduct training.
  • Ability to continuously seek ways to improve efficiencies and service to the public.
  • Ability to embrace change and innovation when appropriate.
  • Ability to strategically weigh risks and benefits of actions, prior to taking action.

Additional Information:

Working conditions: Requires outside work with exposure to weather extremes, indirect exposure to exotic animals, direct exposure to the public, and areas that may be under construction. Employees may encounter hazardous situations, equipment and conditions found in such environments. Travel, evening meetings and work over 40 hours per week may be required.

Online applications: Metro now accepts job applications online. If you need assistance or accommodation with your application, or access to a computer, call 503-797-1570.

Accommodation: Reasonable accommodation is available to anyone whose specific disability prevents them from completing this application or participating in this process. To obtain confidential assistance please contact Human Resources (503) 797-1570.

Public Employees Retirement System (PERS): New employees will pay the employee portion of the PERS contribution.

This position is not represented and falls under the Service Supervisor III classification.

Veterans’ Preference: Under Oregon Law, qualified veterans may be eligible for veterans’ preference when applying for Metro positions. If you are a veteran and would like to be considered for a veterans’ preference for this job, please provide qualifying documents as instructed during the application process.

Criminal background check : In order to protect the well being of its employees, the public and agency assets, Metro will conduct criminal background checks on all internal and external final applicants selected for Metro positions, including volunteers and interns. Employment at Metro is contingent on the successful completion of a criminal background check. By signing this application for employment, you are consenting to a background check, which includes a criminal history and a driving records check. A background check will only be conducted if you are selected as a finalist for a position. If selected as a finalist, you will be contacted by Human Resources and provided a copy of the Fair Credit Reporting Act prior to initiation of a background check.

Equal employment opportunity: All qualified persons will be considered for employment without regard to race, color, religion, sex, national origin, age, marital status, familial status, gender identity, sexual orientation, disability for which a reasonable accommodation can be made or any other status protected by law. Assistance will be gladly provided upon request for any applicant with sensory or non-sensory disabilities.

An Equal Opportunity/Affirmative Action Employer

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