Designs and develops instructional material for customer and internal training courses that support company objectives. Demonstrates and utilizes effective needs analysis, project management, course development, and evaluation skills.
Independently develops entry level and advanced courses for both internal and
external audiences. Utilizes multimedia technology and authoring tools. Acts as
liaison between clients and training services to determine course requirements and appropriate method of delivery.
Assess training needs through surveys, interviews with employees, focus groups, or consultation with managers, instructors, or customer representatives.
Attend meetings or seminars to obtain information for use in training programs or to inform management of training program status.
Develop alternative training methods if expected improvements are not seen.
Evaluate training materials prepared by instructors, such as outlines, text, or handouts.
Keep up with developments in area of expertise by reading current journals, books, or magazine articles.
Monitor, evaluate, or record training activities or program effectiveness.
Offer specific training programs to help workers maintain or improve job skills.
Organize and develop, or obtain, training procedure manuals and guides and course materials such as handouts and visual materials.
Present information using a variety of instructional techniques or formats, such as role playing, simulations, team exercises, group discussions, videos, or lectures.
Design, plan, organize and direct orientation and training for employees or customers of industrial or commercial establishment.
- High school diploma or general education degree (GED) required.
- Bachelor’s Degree (B.A.) in Education, Instructional Design, or related subject from four-year college or university; or at least three years related experience and/or training; or equivalent combination of education and experience required.
- Minimum of three years of instructional design and/or technical writing experience required.
- Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effectiveness required.
- Knowledge of media production, communication, and dissemination techniques and methods strongly preferred. This includes alternative ways to inform and entertain via written, oral, and visual media.
- Knowledge of principles and methods for showing, promoting, and selling products or services preferred. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.
Fishnet Security - 12 months ago