Registration Clerk
Christ Community Health Services - Memphis, TN

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Job Description Position Available: Registration Clerk (Full time) Posting Period: 01/29 - 2/6/2013 or until filled

Location: Orange Mound Pay Range: $11.02 - $15.43 hourly

Reports to: Practice or Program Manager/Director FLSA Status: Non-Exempt


Provides medical office assistance according to established policies and procedures; greets patients and responds to inquiries; obtains necessary information for accurate billing; ensures patients have information necessary for registration process, follow-up appointments, and future communications. May serve in the clinical area as needed

Specific Functions of Job:

  • Greets patients and facilitates completion of registration/insurance verification process.
  • Establishes method of payment and collects co-payment (s), deductibles and payment for insurance and/or sliding fee according to established policies/procedures.
  • Completes end of day reporting, performance audits and cash collection/reconciliation reports.
  • Performs other duties as required including serving as backup to the telephone operators or other clerical or medical support functions (i.e. CMA)

  • Qualifications

    Education : High school diploma.

    Experience : Two to four years of clerical experience, preferably in ambulatory care, pediatrics and/or obstetrics. Previous billing and coding experience; previous phlebotomy experience; experience with autoclaves/sterilization preferred.

    Licenses or Certifications : Certified Medical Assistant, CPR Certification required, Medical Billing & Coding Certificate preferred

    Additional Information Mental Requirements

    Level 1 Requires some concentration and normal attention. Generally, once the job is learned, the tasks can be performed more or less automatically.

    Level 2 Requires high periods of concentration intermittently and normal attention. Generally, even once the job is learned, tasks will require normal attention to deal with recurring variables.

    X X

    Level 3 Requires a high level of concentration and high level of attention intermittently. Generally, the approach to tasks may be consistent, but the number of steps required and/or the number of variables involved creates the possibility of errors unless the incumbent pays close attention.

    Physical Requirements

    Sitting 70%

    Standing 15%

    Walking 15%


    Approximate percentage of time spent lifting, pulliing and/or pushing: 30%

    Maximum number of pounds required (with or without assistance): 15 - 65pounds

    Types of objects the incumbent is required is lift/pull/push. Boxes, equipment and possibly patients.

    Machines, Equipment, Tools Approximate % of Time Degree of Hand: Eye Coordination Required

  • Photocopier 95%Normal
  • 2.Computer100% Highl

    3.Telephone 85%Normal


    5.Credit Card machine 15-20% Normal

    6.EKG, NST, Audiometer, Pulse

    Oximetry, Nebulizer, Accucheck,

    etc. Varied Low

    Approximate percentage of time incumbent spends in "on-the-job" travel , excluding commuting to regular work location: From no travel up to about 20% depending on primary assignment.

    Working Conditions

    Clinic setting with no barriers from the patients; risk exposure to infectious disease . Lifting and transferring of patients, supplies and equipment creates risk of injury.


    The specifics of each position will vary somewhat from one location to another.

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