Assistant General Manager - Needham, MA
Staples 3,997 reviews - Needham, MA

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Assistant General Manager - Needham, MA : 847521
      Position Summary:

      Establish and maintain an environment to support Easy Sales and Service.

      General Purpose:

      Customer Service, Operations, Results, People Development, Sales Management

      Role Qualifications:
      • Teach and reinforce behaviors that result in managers and associates delivering Easy Sales and Service
      • Assist in coordinating and managing all store operations
      • Develop associates to achieve results
      Position Responsibilities:
      • Supervise, recruit, train, develop, coach and communicate with all associates and managers as well as assess performance
      • Ensure a positive customer experience
      • Achieve store level sales and earning goals
      • Supervise store security and safety
      • Maintain adherence to all company policies and procedures
      • Perform other related duties as assigned


      Essential Skills and Experience:
      • Analysis: gathers specific and relevant information to fully understand problems
      • Decision Making: uses the appropriate knowledge, information and expertise in making decisions
      • Planning: establishes clear, realistic timelines to accomplish objectives
      • Managing Execution: delegates responsibility and conveys clear expectations to the appropriate associates
      • Financial Acumen: draws accurate conclusions from financial and quantitative information
      • Focus on Service: identifies and anticipates customer requirements, expectations and needs
      • Engage and Inspire: projects a positive image and serves as a role model to others
      • Developing Others: provides feedback, coaching, and guidance to enhance other’s development
      • Building Relationships: relates to people in an open, friendly, accepting manner
      • Leveraging Diversity: creates a respectful and inclusive environment
      • Results Orientation: demonstrates a strong drive to achieve meaningful results
      • Adaptability: adapts appropriately to competing demands and shifting priorities
      Preferred Skills & Experience:
      • Bachelor’s Degree in Business Administration or related field
      • One to three years progressive retail experience

      Job :
      Retail Management
      Location(s) : US-MA-Needham

      Schedule : Full-time
      Job Level : Manager/Supervisor
      Shift : Day Job
      Job Type : Experienced

      Employment Statement
      Staples is an Equal Opportunity Employer who values the diversity of our people, products, and services.

      About this company
      3,997 reviews
      Staples is a world-class retail, online and delivery capabilities leader. In fact, we're one of the world’s top five online retailers...