Patient Srvcs Rep II
Wheaton Franciscan Healthcare - Franklin, WI

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Looking for a highly motivated, flexible individual who is comfortable working in a fast paced environment. This employee will be moving between sites on a regular basis and needs to be comfortable working with different physicians and staff who have varying practice styles and personalities.

Main job duties will include functions related to the front desk/reception area. Cross training will be completed to assist in Medical Records as needed.

Individual will be expected to greet all visitors and callers. Obtain all necessary information from the patients, physicians, nurses and office staff to accurately schedule appointments, procedures and/or tests, maximizing efficient use of Wheaton provider resources. Effectively communicates changes to patients, departments or offices while maintaining customer focus. Obtains and accurately records necessary demographic, insurance and financial information. Processes referrals. Requests, accepts and accurately processes patient payments. Effectively communicates registration information. Comfortable navigating throughout multiple computer applications.

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Wheaton Franciscan Services (WFSI) is the parent company for more than 100 health care, housing, and social service organizations in...