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General Statement of Duties: Fitchburg State University seeks an EDP Systems Analyst Technician IV in the Industrial Technology Department. As a technician, this person will provide technical support for the computer and networking systems, as well provide technical assistance for the various laboratories including, but not limited to, architectural, construction, electronics, energy, manufacturing, robotics, materials testing, wood and metal engineering technology, used by The Industrial Technology Department. Will be actively involved with faculty in maintaining the different systems with expertise in leading edge technology, hardware and various applied software in Industrial Technology. Performs a variety of complex technical, engineering, and management duties within department and requires the individual to provide both technical support and training to faculty and students at the University to reach academic success.
Duties and Responsibilities: (Full detailed job state specification can be reviewed in the office of Human Resources or at http://www.mass.edu/foremployees/classificationspecs/classspecs-pers.asp#E )
1. Designs systems and/or programs to accommodate user needs and existing hardware capabilities by gathering data through observation, consultation and review of written materials; by determining objectives of this system or programs and the steps
2. Supervise and or provide the design, installation, operation, and repair of a variety of specialized equipment.
3. Instruct, direct, assist, and monitor laboratory safety regulations, policies, procedures and University rules. Will assist in placing works orders for repairs and upkeep as it relates to labs.
4. Will assist departmental faculty with the preparation of laboratory space, as it relates to their specific class needs. Will conduct workshops and/ classroom training sessions for students and faculty.
5. Supporting new initiatives and technology improvement to existing laboratory equipment will assist in the preparation of the budgetary requests as it relates to the final budget for laboratory needs.
6. Establish and maintain preventative maintenance, calibration, and inventory of technical and mechanical equipment for department laboratories (ie. powers sanders, saws, planers, etc.).
7. Maintain laboratory records to comply with both financial and safety requirements.
8. Make recommendations, and provide technical support for the implementation of new technologies, equipment, instructional techniques, and technical needs.
9. Serves as the primary liaison with other university departments on behalf of the department's technical needs, consults with users on matters such as computer augmented or business oriented instructions, validity of programs, assessing user needs, etc.
10. Instruct, direct, assist and monitor the work of assigned personal, student assistants, and work study students.
11. Strong initiative, detail orientated, ability to interpret problems creatively.
12. Additional duties as required. Qualifications & Requirements:
1. Applicants must have at least (A) five years of full-time, or equivalent part-time, professional experience; a Graduate degree or Bachelor's degree in Industrial Technology, Engineering or equivalent discipline with a thorough knowledge of virtual instrumentation such as Computer Aided Drafting (CAD) and Computer Aided Manufacturing (CAM) may be substituted for two years of experience.
2. Knowledge of the types, concepts, techniques and applications of electronic processing and equipment.
3. Experience and knowledge of the capabilities and limitations of computer hardware.
4. Ability to setup, troubleshoot and program the department's computer and mechanical equipment, thorough knowledge of material testing systems and techniques, and knowledge of conventional machine tools.
5. Requires experience in repair and maintenance of all types of electronics.
6. Ability to install, program, service and troubleshoot networked and standalone applications/software on PCs. A close liaison with the Information Technology Department is required.
7. Ability and knowledge of the methods and techniques used in organizing work processes and functions to facilitate the use of computer methods.
8. Experience with capabilities and limitations of computer hardware.
9. Ability to plan and conduct training or instruction.
10. Ability to organize work by establishing operating and/or reporting relationships and by assigning the work accordingly.
11. Ability to establish rapport with both internal and external constituents while communicating effectively, both orally and in writing.
12. Ability to work in a team environment, collaborate both professionally and respectfully.
13. Able to instruct both students and faculty both orally and in writing, precisely and in an understandable manner.
14. Able to work independently, adjust to changing situations to meet emergencies and program or production needs and requirements.
15. Ability to perform all duties with or without reasonable accommodations.
State Funded Biweekly Salary: $2,199.40
Area of Assignment: Industrial Technology
Shift: 37.5 hours/week, Mon. Friday; 8am 4:30pm