LOAN DOCUMENT SPECIALIST (Loan Document Preparation) Job
First Citizens Bank - Raleigh, NC

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LOAN DOCUMENT SPECIALIST (Loan Document Preparation)

Job ID #: 20857
Location: NC-Raleigh
Functional Area: Banking - Operations
Employment Type: Full-Time Non-Exempt
Education Required: High School Diploma
Experience Required: 1 year
Days and Hours: M-F 8:00-5:00
Physical Address: 100 E Tryon Rd, Raleigh, NC 27603
Department Name: Loan Document Preparation

Position Description

The Loan Documnt Specialist is responsible for the daily workflow within the department, which may include creation, review or servicing of loan documentation. Ensure that all work has been completed and departmental service levels have been met. Analyze and recommend changes to systems and operational procedures that will improve the delivery of service. Resolve any problems, issues or questions, both verbally and in writing, to ensure customer satisfaction and to maintain productive relationships with other bank departments. Comply with bank policies and federal, state and other governmental rules and regulations for multiple banks in multiple states. Also, responsible for researching, analyzing and resolving more complex documentation or servicing issues that may arise. Fill in for Loan Documentation Analyst I, when necessary, but maintain a higher level of productivity. Learn various duties of and be able to fill in for the Senior Loan Services Specialist in his/her absence.

Position Requirements

LOAN DOCUMENT SPECIALIST I
Basic Qualifications:
High School Diploma or GED with a minimum of 1 year lending and loan operations experience.

Additional Requirements:
Working knowledge of Microsoft Word, Excel, Outlook and Internet Browser
Working knowledge of retail and business, real estate and non-real estate loan types
Working knowledge of applicable federal and state regulations in a multi-state environment
Knowledge of LaserPro Lending, loan tracking software, general mainframe applications, and underwriting software applications
Ability to exercise good judgment and to work with considerable time pressure and high customer impact
Ability to communicate effectively in oral and written communications
Attention to detail and the ability to perform in a demanding production environment

LOAN DOCUMENT SPECIALIST II
Basic Qualifications:
High School Diploma or GED with a minimum of 2 years lending and loan operations experience.

Additional Requirements:
Working knowledge of Microsoft Word, Excel, Outlook and Internet Browser
Working knowledge of retail, business and commercial, real estate and non-real estate loan types
Working knowledge of applicable federal and state regulations in a multi-state environment
Knowledge of LaserPro Lending, loan tracking software, general mainframe applications, and underwriting software applications
Ability to exercise good judgment and to work with considerable time pressure and high customer impact
Ability to communicate effectively in oral and written communications
Attention to detail and the ability to perform in a demanding production environment

First Citizens Bank - 21 months ago - save job
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