SS: Clerk (AL)
State of Georgia - Fulton County, GA

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Duties & Responsibilities: GENERAL JOB DESCRIPTION:
Under general supervision of the Director of Education and Information and the Education Coordinator the Education Support Specialist reviews various applications and forms for completeness and compliance, performs data entry, is responsible for the filing and record management of various forms in accordance with the rules, laws and established guidelines, teaches training classes, and resolves inquiries from the general public and agency customers.

JOB RESPONSIBILITIES:
Daily Duties
Maintains strict confidentiality of division and agency activities at all times.
Develop and maintain a thorough understanding of the Commission's Act, Rules, forms and filing requirements.
Creates and maintains a high performance environment centered on team work.
Provide guidance, consultations and technical assistance to agency customers and staff.
Performs quality assurance checks on all documents received and randomly selected computer data.
Daily monitors front lobby via camera to provide immediate customer service to walk in customers when required.
Assists other staff members to achieve department and agency goals.

Data Entry and Filing
Enters data into various computer databases from multiple and varied forms. Review each form for completeness and compliance prior to entry. Contacts customer to obtain additional information when necessary and/or request revised forms. Provides explanation of various forms to customers.
Maintains department filing systems
Maintain records keeping and reference manuals for the department.

Other Assignments
Conducts research to produce reports, assists with design and execution of special events, projects and activities as requested.
Processes lobbyist applications, paperwork, answer questions and produces photo ID badges when backup assistance is needed.
Maintains for distribution reference material, assists customers with registration function, and interacts with all state government in a way that promotes respect and encourages cooperation and contributes to excellent performance.
Copies and distributes letters, memos, reports and other documents.
Receives and responds to inquiries from the general public, agency clients and public officials.
Backup for receptionist when necessary.
Maintains a current active Public Notary Commission.
Additional duties as required.

Trainer E-Filing 101 Class
Teaches E-Filing training classes.
Prepares the training room for classes.
Additional duties as required.

Skill Set Requirements:
Accurate data entry skills
Intermediate knowledge of Microsoft Word, Excel and Outlook.
Type 50 words per minute

Minimum Training & Experience: High school diploma or GED and two years of related experience OR One year at the lower level or at an equivalent position OR Two years of college or Associate degree.

Agency Specific Qualifications and/or Preferred Qualifications: Preferred Qualifications:
Bachelor's degree.
Three years to five years work experience in a secretarial position, customer service, file clerk or a combination of education, training, and experience which provides the desired knowledge, skills, and abilities necessary to perform the position's essential duties and responsibilities.
Prior work experience for a state or federal government agency.

Skill Set Requirements:
Accurate data entry skills
Intermediate knowledge of Microsoft Word, Excel and Outlook.
Type 50 words per minute

Minimum Qualifications
Must have a high school diploma or GED.
Three years work experience in a secretarial position, customer service, file clerk or a combination of education, training, and experience which provides the desired knowledge, skills, and abilities necessary to perform the position's essential duties and responsibilities.

Skill Set Requirements:
Accurate data entry skills
Intermediate knowledge of Microsoft Word, Excel and Outlook.
Type 50 words per minute

Exam & Evaluation Information: Typing, grammar, spelling, Outlook, Word and Excel testing will be given.

Additional Information: Due to the volume of applications received, we are unable to provide information on application status by phone or e-mail. All qualified applicants will be considered, but may not necessarily receive an interview. Selected applicants will be contacted by the hiring agency for next steps in the selection process. Applicants who are not selected will not receive notification.

This position is subject to close at any time once a satisfactory applicant pool has been identified.

State of Georgia - 13 months ago - save job - block
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