Louisiana Department of State Civil Service - Kenner, LA

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Two years of experience in which clerical work was a major duty.

Training in a business, office machines, secretarial science, or closely related curriculum in a business school or technical institute will substitute for the required experience on the basis of one month of full-time training for one month of experience.

Completion of a Secretary, Executive Assistant, or Office Systems Technology program of at least twelve months duration approved by the Department of Civil Service from a business school or technical institute will substitute for the two years of required experience. For less than completion of the program, credit will be allowed under the first paragraph for substitutions. All training must have been resident study.

College training may be substituted for the required experience on the basis of thirty semester hours for one year of experience.

Any college hours or degree must be from a school accredited by one of the following regional accrediting bodies: the Middle States Association of Colleges and Secondary Schools; the New England Association of Schools and Colleges, Incorporated; the North Central Association of Colleges and Secondary Schools; the Northwest Association of Secondary and Higher Schools; the Southern Association of Colleges and Secondary Schools; the Western Association of Schools and Colleges.

The position is located in Jefferson Parish with the Office of Alcohol Tobacco Control (ATC) Division.
As part of a Career Progression Group , vacancies may be filled from this recruitment as a Revenue Tax Analyst 1 or Revenue Tax Analyst 2 depending on the level of experience of the selected applicant(s). The maximum salary for the Revenue Tax Analyst 2 is $44,429. Please refer to the Job Specifications tab located at the top of the LA Career Current Job Opportunities page of the Civil Service website for specific information on salary ranges, minimum qualifications and job concepts for each level.
Applicants must have Civil Service test scores for 9000-COAST Behavior Assessment and 9001-COAST Office Skills in order to be considered for this vacancy unless exempted by Civil Service rule or policy. If you do not have a score prior to applying to this posting, it may result in your application not being considered.
Applicants without current test scores can apply to take the test here . To apply for this vacancy, click on the “Apply” link above and complete an electronic application which can be used for this vacancy as well as future job opportunities. Applicants are strongly encouraged to apply for this position online . Those wishing to submit a paper application may mail their application to the Louisiana Department of Revenue (see mailing address below). Please be sure to print and answer any supplemental questions associated with the posting and submit along with your paper application. Paper applications may be downloaded from the Civil Service website .
  • This posting may be used to fill vacancies in other divisions or units in the Department of Revenue within 90 days of closing. For further information about this vacancy contact: Kim Price LA Department of Revenue Human Resources Division Post Office Box 66378 Baton Rouge, LA 70896-6378
Job Concepts:
Function of Work:
To assist taxpayers by analyzing, adjusting, collecting payments, and resolving discrepancies on accounts relative to tax due notices.

Level of Work:

Supervision Received:
Close from Revenue Tax Analyst Supervisor or higher-level personnel.

Supervision Exercised:

Location of Work:
Department of Revenue.

Job Distinctions:
Differs from Revenue Tax Analyst 2 by the absence of experienced-level duties.

Examples of Work:
Assists taxpayers in preparing tax forms, tax returns, and tax registration forms; responds to inquiries regarding such.

Determines validity and accuracy of assessed tax liabilities by reviewing forms, documents, and payments for compliance with tax laws.

Contacts taxpayers to clarify and obtain information; informs taxpayer of tax account status, legal rights, and obligations, and computes penalty and interest.

Determines appropriate collection action (i.e. informal installment agreement, penalty waiver, extensions, etc.) as a means of satisfying liabilities, based on account history and taxpayer response.

Initiates billings on accounts not complying with filing requirements by calculating and assessing tax amount.

Sells cigarette tax stamps to authorized wholesale tobacco dealers; prepares reports on sales.

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