Guest Services Supervisor
Gold Dust West - Elko - Elko, NV

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Job Code:
2856

Division:
Gold Dust West - Elko

Location:
ELKO, NV US

Travel Involved:
None

Job Type:
Full Time/Tiempo Completo

Job Level:
Experienced (Non-Manager)

Education:
High School or equivalent

Skills:
Cage Operations - > ICMP, 10-Key, Mathematics, Basic Computer Skill, Cash Handling, Customer Service

Category:
Cage Operations

Compensation:
  • USD
Position Summary:
The purpose of this position is to assist manager
and the cage with daily functions, to include all paperwork and
operations that may occur each day. Must be able to fulfill all Cage/Club Cashier
& Vault responsibilities.

Essential
Functions

Works as
back up Cage/Club.
Maintain
and track variances.
Check
cashing overrides.
Participate in, coach & counsel Cage/Club
Cashiers.
Participate in employee reviews.
Give
pre-shift meetings and other meetings as needed to keep employees
aware of new procedures and promotions.
Manage
employee schedules.

Other
Functions

Other
projects may be assigned as needed.
Assist
cashiers as needed.

Qualifications

Must be fluent in English
Strong organizational and mathematical
skills.
Ability to follow written and oral instructions, to
function as part of a team and to remain calm and professional when
under pressure.
Communication skills that reflect a welcoming and
friendly attitude towards all guests and co-workers at all
times.
Schedule Flexibility.
Basic computer skills, Word and
Excel.
Ability to obtain a Nevada Gaming
License.

Education

or Formal Training:
High
school diploma or Equivalent Work Experience.

Experience:
Previous cash handling and prior casino experience
preferred.
Supervisory experience required.

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