Is the initial contact for patients entering the Main Line Health System through various portals within the organization. Acts as ambassadors for customer service, service recovery and follow through for patient satisfaction. Is responsible for accurate data input ensuring all financial and regulatory requirements are met.
High School diploma preferred.
Minimum of two year¿s registration experience in a medical setting is preferred. Knowledge of personal computer and relevant software applications is required. Two years working in customer service is required. Knowledge of medical terminology preferred. Knowledge of insurance and third party reimbursement preferred. Excellent customer service skills and computer skills required.. Must be able to prioritize daily tasks and to work independently. Good conflict management and time management skill preferred. Ability to understand, interprets, evaluate and resolve basic customer service issues. Knows when to ask for assistance from management.
Entity Bryn Mawr Hospital
Department ER Registration
Salary Grade 204
Part of the Jefferson Health System, Main Line Health serves constituents in the Philadelphia area. The health system consists of four...