Housing Client Services Specialist
Louisiana Department of State Civil Service 75 reviews - Baton Rouge, LA

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A baccalaureate degree.

Eight years of full-time experience in any field may be substituted for the required baccalaureate degree.

Candidates without a baccalaureate degree may combine work experience and college credit to qualify as follows:

A maximum of 90 semester hours may be combined with experience to qualify.

15 to 29 semester hours credit will substitute for one year of experience.
30 to 44 semester hours credit will substitute for two years of experience.
45 to 59 semester hours credit will substitute for three years of experience.
60 to 74 semester hours credit will substitute for four years of experience.
75 to 89 semester hours credit will substitute for five years of experience.
90 or more semester hours credit will substitute for six years of experience.

College credit earned without obtaining a baccalaureate degree may be substituted for a maximum of six years full-time work experience. Candidates with 90 or more semester hours of credit, but without a degree, must also have at least two years of full-time work experience to qualify.

Any college hours or degree must be from a school accredited by one of the following regional accrediting: the Middle states Association of Colleges and Secondary Schools; the New England Association of Schools and Colleges, Incorporated; the North Central Association of Colleges and Secondary Schools; the Northwest Association of Secondary and Higher Schools; the Southern Association of Colleges and Secondary Schools; or the Western Association of Schools and Colleges.

Applicants must have Civil Service test scores for 9333-Professional Entry Test in order to be considered for this vacancy policy. If you do not have a score prior to applying to this posting, it will result in your application not being considered. Due to the volume of applicants, the East Baton Rouge Parish Housing Authority has opted out of the exemption process.

Applicants without a current test score can apply to take the test here .

Preference will be given to those applicants that possess a degree in a behavioral science.

Notes: The experience section of your application needs to support your answers to the supplemental questions.

To apply for this vacancy, click on the “Apply” link above and complete an electronic application which can be used for this vacancy as well as future job opportunities. Please Note: text resumes are not accepted for this job application process.

It is the policy of the Housing Authority of East Baton Rouge to conduct a reference check, driving history and drug test on all new hires.
Failure to follow instructions for applying for this job could result in your application being rejected.

Applicants can check the status of their application at any time by selecting the ‘Application Status’ link after logging into their account. Below are the most common status messages and their meanings.

Application Status Message
What it Means
Application received
Your application has been submitted successfully.
Checking for required test score
We are making sure you have an active, passing score for the required written test.
Evaluating experience
Your application is being reviewed by Human Resources to ensure you meet the minimum qualifications for the position.
Eligible for consideration
You are among a group of applicants who MAY be selected for the position.
Referred to hiring manager for review
Your application has been delivered to the hiring manager. You may or may not be called for an interview.
Position filled
Someone has been selected for the position.
Position cancelled
The agency has decided not to fill the position.

For further information about this vacancy contact:
Tim Gilmore
Human Resource Manager
4731 North Blvd
Baton Rouge, LA 70806

Job Concepts:
Function of Work:
To identify the social needs of tenants in a housing authority and coordinate community resources in order to meet those needs.

Level of Work:

Supervision Received:
General from Housing Authority administrative personnel.

Supervision Exercised:
May supervise clerical employees.

Location of Work:
Large Housing Authorities (greater than 1500 units).

Job Distinctions:
Differs from other specialized Housing jobs and the Housing Client Services Coordinator by the primary responsibility for the coordination of community resources to meet tenant needs.

Examples of Work:
Initiates and maintains relationships with various community agencies and committees which provide leadership, services and programs to meet tenant needs.

Prepares reports and instructional materials; processes all correspondence pertaining to community relations.

Publishes a monthly newsletter to keep tenants informed of new and/or changed policies.

Recommends functional use of all project facilities dedicated for community service.

Assists tenants in forming tenant relations committees.

Provides information to tenants on social services that are available in the community.

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