Service Representative
Virginia Beach Psychiatric Center - Virginia Beach, VA

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Universal Health Services, Inc. (UHS) is one of the
nation’s largest and most respected health care management
companies, operating through its subsidiaries acute care hospitals,
behavioral health facilities and ambulatory centers nationwide.
Founded in 1978, UHS subsidiaries now have more than 65,000
employees. The UHS business strategy is to build or purchase health
care properties in rapidly growing markets and create a strong
franchise based on exceptional service and effective cost control.
Our success comes from a responsive management style and a service
philosophy based on integrity, competence and compassion.

Virginia Beach Psychiatric Center (VBPC) is a 100-bed freestanding
hospital offering acute psychiatric and substance abuse services for
adults 18 years and older, as well as acute psychiatric services for
children ages 3-11 and adolescents, 12-17. The hospital is accessible
24 hours a day for admissions, and includes mental health assessments
and referral network. Treatment programs and specialty services at
VBPC include substance abuse, dual diagnosis / rapid stabilization,
and partial hospitalization.

Virginia Beach Psychiatric
Center currently has a (Service Representative – Full –
Time and PRN) positions available. The candidate selected will be

responsible for the following:
Answers telephonic
inquiries from mental health professionals and/or clients attempting
to access information about or arrange mental health treatment.

Provides referral information for "information
only" calls. Directs other calls to appropriate resource or an
Assessment & Referral Counselor.

Completes data entry
of inquiry calls, biopsychosocial assessments and marketing data.
Assists admissions department with admissions data entry and morning
census report.

Hours: 7 pm - 11 pm and 11pm - 7 am
shifts including weekends and some holidays


The following are the job requirements for the

(Service Representative – Full – Time and PRN) position:
Undergraduate degree in health related field, education,
recreation, psychology or social services OR Associate degree in
education, recreation, psychology or related field and three or more
years direct care experience in education, recreation,
juvenile/domestic relations or psychiatric care working with
children, adolescents, or adults required. OR RNA/LPNA or High School
degree or equivalent and five years direct care experience in
education, recreation, juvenile/domestic relations or psychiatric
care working with children, adolescents, or adults required.

Must possess data entry skills and be familiar with Microsoft

One year direct care experience preferred for
undergraduate degree prepared bearer or graduate of an accredited
school of nursing; three or more years direct care experience
required for associate degree bearer; five or more years direct care
experience for high school diploma bearer.

UHS is not
accepting unsolicited assistance from search firms for this
employment opportunity. Please, no phone calls or emails from search
firms. All resumes submitted by search firms to any employee at UHS
via email, internet or in any form and/or method without a valid
written search agreement in place for this position will be deemed
the sole property of UHS. No fee will be paid in the event the
candidate is hired by UHS as a result of the referral or through
other means.

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