Assistant Service Advisor/Greeter - Audi of Silver Spring
MileOne Automotive - Silver Spring, MD

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MileOne Audi of Silver Spring is looking for an Assistant Service Advisor/Greeter for our dealership. This position will be responsible for confirming service appointments with our customers, managing our loaner cars as well as assisting the Service Advisors.

We are looking for someone who has an interest in the automotive field and would like to be trained to become a Service Advisor. That means building loyalty and trust and creating an overall positive experience. Excellent customer service is an absolute must! This is an entry level position.

Primary Responsibilities:
  • Call customers to remind them of their upcoming service appointments.
  • Return calls of customers who are interested in setting up new appointments.
  • Greet customers in a timely, friendly manner and obtains vehicle information.
  • Assist Service Advisor in writing up customer's vehicle problems accurately and clearly on repair order.
  • 3 years of a solid and stable work history in a customer service environment
  • Superior customer service skills
  • Outstanding communication skills
  • Professional appearance and work ethic
  • Great attitude with a high-energy personality
Required Education:
  • High school diploma or the equivalent
  • Associate degree is preferred
MileOne is an equal opportunity employer and we maintain a drug free work environment. MileOne's salaries and benefits are among the best in the business. They include 401K, medical & dental insurance, disability benefits, paid sick time, paid company holidays, job training programs, and paid vacations.