FT Onsite Health Coach - Omaha, NE
Cigna - Nebraska

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Job Description Position Scope: *
  • Working knowledge of motivational strategies, materials development, training and consultation required. *
  • Thorough knowledge and understanding of health behavior change theories and their application. *
  • Proven administrative abilities, with strong computer and software application skills. *
  • Excellent interpersonal skills and the ability to work in a team environment. *
  • Demonstrated ability to set priorities. *
  • A high energy level and excellent written and oral communication skills are essential. *
  • Passion for health improvement. *
  • Ability to work independently toward established priorities. *
  • Ability to work productively and autonomously within an internal and or external mixed matrix partner environment.
Major responsibilities and desired results: *
  • Assist in the identification of customer health education needs through health assessment activities. *
  • Utilize Preventive Guidelines and general health and wellness strategies to achieve goals in the overall health of customers. *
  • Perform research on relevant topics in health promotion and disease prevention, as required for specific customers. *
  • Educate and refer customers on available health resources and CIGNA Medical Management programs as appropriate. *
  • Provide 1:1 coaching to customers around their behavior changes to improve health status, reduce health risks and improve quality of life. *
  • Assess readiness to change and implement actions to assist customers in reaching their goals. *
  • Work with customers to establish health improvement plans, set personalized goals, and support customers in achieving those goals. *
  • Collaboration and integration with team members such as nutritionist, pharmacist, behavioral clinician, MD, Health educators’, customer’s provider, as well as other internal and external matrix partners. *
  • Empower customers with skills to provide enhanced interaction with their providers. *
  • Provides suggestions for improvements and enhancements to wellness coaching programs based on data/experience. *
  • Document interactions and interventions as directed. *
  • Performs other related duties incidental to the work described herein. *
  • Follow up with customers to ensure that program connectivity has been achieved and assess for educational and/or program referral needs. *
  • Provide health and wellness education utilizing a multitude of medias including group. presentations, support group facilitation, creative use of media, newsletter contribution, etc. *
  • Support the design and implementation of site events (i.e. open enrollment, biometric screenings, wellness committee facilitation, flu shot events, health fairs, etc.). *
  • Collect and assess biometric data.
. Requirements Minimum requirements: *
  • Active and unrestricted license relevant to role and responsibilities as required. *
  • Bachelor’s degree in Health Education, Health Promotion, Minimum of 3 years experience in health and wellness field or a minimum of five (5) years clinical experience in behavioral health for Behavioral Health Coach position *
  • Masters degree preferred *
  • Experience with direct customer communication (written and verbal). *
  • Experience in health education and wellness coaching. *
  • Experience conducting educational and support groups preferred. *
  • Demonstrated experience and ability in providing superior customer service to organizations and individuals. *
  • Working knowledge of wellness programming and individual engagement strategies. *
  • Positive role model in demonstrating healthy behaviors. *
  • Autonomous with the ability to succeed in an independent role.

CIGNA - 21 months ago - save job
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With a significant position in the US health insurance market, CIGNA covers some 11.5 million Americans with its various medical plans. The...