Patient Care Technician
Safeway Inc 4,105 reviews - Menlo Park, CA

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Store Location: Store 2719, 525 El Camino Real, Menlo Park, San Mateo, CA 94025

Safeway pharmacy employees enjoy working in a community pharmacy setting that provides total health care to their patients.

Retail pharmacies provide the most accessible health care resources in the community.

Our pharmacy employees are part of a community where they know their patients by name. With a holistic approach to health care management, our pharmacy staff provides a full complement of services for the communities we serve.

Join us in making a difference in the lives of our patients, customers, and communities.

This position is responsible for performing technical procedures and services and delivering patient care excellence within the Wellness Center. The position is also responsible for cleaning and maintenance standards, assuring adherence to policies, procedures and all state and federal laws and regulations. The Patient Care Technician works under the direct supervision of the Patient Care Supervisor.

Note: As a new position, the roles and responsibilities may evolve and may include additional or alternative duties.

Utilizing information system(s), enters patient requests and information into system; also accurately enters patient demographic information and orders into the information system, while verifying patient information; once provided, collects applicable payment for wellness service(s) from patient

Ensures equipment and hardware is maintained and responds immediately to service interruptions and/or concerns to ensure satisfactory recovery

Troubleshoots issues with patient requests and information

Performs cash control process according to policies and procedures

Performs a variety of routine patient care services under appropriate supervisor

Performs simple and routine medical tasks and procedures including specimen collection

Interacts with all Wellness Center patients courteously and professionally

Maintains high cleanliness standards of the Wellness Center at all times

Observes all Wellness Center safety, compliance and other established regulations and policies

Exercises discretion and confidentiality with all patient information

High School Diploma or GED required

Phlebotomy Certification Required

Six (6) months previous Healthcare experience preferred in positions such as Medical Assistant, Medical or Patient Care Technician, Nurse Assistant/Aid, CPT, EMT, Military Medic, or Pharmacy Technician

Demonstrated patient relations skills including meeting/exceeding patient needs and maintain a superior patient service environment

High degree of initiative and problem solving skills

Working knowledge of computer programs (email, Word, Excel)

Demonstrates sound business ethics and compliance

Repetitive standing, bending, stooping, kneeling, lifting, stretching, and reaching

Ability to work varied schedules including weekends, evenings and holiday shifts to meet business needs
Safeway is proud to be an Equal Opportunity Employer (MFDV) and welcomes diverse talent and backgrounds.

About this company
4,105 reviews
For many Americans, "going to Safeway" is synonymous with "going to the grocery store." Safeway is one of North...