The Financial Aid Office Assistant Director for Compliance is responsible for coordinating campus wide Federal Title IV, veterans, and military related compliance initiatives. This position is responsible for documented compliance, reporting and maintaining audit and program review standards through focused continuous improvement efforts.
Dean of Student Financial Support Services
What position(s) reports to this position?
Coordinator of Veterans Services.
Federal Work-Study and or Part-Time positions.
Job Duties (Position Specific)
(The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position.)
Job Duties (Duties Assignment Statement)
Perform on going assessments of key performance measures for Financial Aid and Veterans Services Office using various assessment tools to ensure quality service and compliance.
Collaborate with Coordinator of Veterans Services for the ongoing assessment of the efficient, accurate delivery of all services to veterans, service members and their dependents.
Establish periodic reviews of Student Records utilizing top audit and program review standards.
Review processes with the Assistant to the Dean of Student Financial Support Services to assess the delivery of federal work study program funds and ensure compliance with management of consortium agreements and tuition waivers.
Establish a review process with Financial Aid Advisor for state grant and scholarship programs and Assistant Director for Processing and Reports to assess delivery of quality services and funds consistent with program requirements.
Collaborate with the Assistant Director for Processing and Reports to assess the effectiveness and accuracy in delivery of Federal Title IV grant and loan program funds in compliance with all relevant regulations.
Collaborate with the Assistant Director for Client Services to ensure all consumer information services are delivered to current and prospective students in compliance with federal regulations pertaining to veterans, service members, their dependents, applicants for and recipients of Federal Title IV student financial assistance.
Support the Assistant Directors and Dean to ensure the Financial Aid and Veterans Services Offices policy and procedures manuals ( PPM ) are up-to-date addressing all compliance issues.
Collaborate with IT staff and Assistant Director of Financial Aid for Processing and Reports to enhance services, efficiency and compliance through use of technology.
Communicate with various College offices as needed to ensure the institution is meeting requirements of agreements with military services, Veterans Administration, and U.S. Department of Education in serving veterans, service members, military dependents, Federal Title IV, and state grant and scholarship recipients.
Develop and implement a process to identify current and prospective students who are veterans, service members, and dependent family members.
Utilize communications management to contact all veterans, service members, military family members, and enrolled Federal Title IV students to ensure awareness of services available to assist them in successfully reaching their educational goals.
Advise Assistant Directors, Dean of Student Financial Support Services, and Coordinator of Veterans Services, on all matters which contribute to continuous improvement in delivery of quality services to students in compliance with all Title IV, Veterans Administration, and Department of Defense regulations.
Assist Dean and Assistant Directors in periodic review and modification of programs, services, policies, and procedures as needed to ensure continuous improvement and compliance.
Stay current with federal, state and college, veterans, and financial aid regulations, policies, and procedures to ensure accuracy, efficiency, and compliance in the delivery of services.
Travel to appropriate conferences and training meetings. Serve on college committees. Conduct staff meetings as needed for planning, information sharing and training.
Job Duties (Safety / Policy & Procedures)
Adhere to established safety and health procedures and practices for the purpose of providing injury and illness prevention for self and others.
Abide by the policies and procedures published in the Board Policies, College Policies, and Procedures, which are accessible on the Employee Home Page http://employee.occc.edu/Policies.html
Three years full time work experience in a Financial Aid Office or Veterans Services Office.
Required Knowledge, Skills & Abilities
Demonstrated ability to implement policies and procedures to meet compliance requirements in Federal Title IV and/or Veterans programs.
Demonstrated ability to provide quality service to students.
Excellent written and verbal communication skills.
Experience with Computer Databases to access information.
Ability to implement policies and procedures to meet compliance requirements in Federal Title IV and/or Veterans programs.
Ability to provide quality service to students.
Excellent written and verbal communication skills.
Proficient in the use of Microsoft Office or similar software, with strong skills in spreadsheets and databases.
Ability to work independently and reliably and ensure activities are completed to accomplish established objectives and outcomes
Ability to develop and maintain positive relationships with internal and external customers.
Physical Demands/Working Conditions
Indoors, sitting, standing, typing, light lifting less than 10 pounds, walking and using a personal computer.
Training in student services, communications, or public relations.
Knowledge and understanding of campus-wide initiatives focused on student success.
Master Degree in a student services program of study.
Monday through Friday 8:00 AM- 5:00 PM. Occasional evenings and weekends may be required.
Stu FA Sup Serv Admin
Job Open Date
Job Close Date
Open Until Filled
Jana Legako, Jana Legako
Special Instructions to Applicants
Applicants are to attach the following required documents: Cover letter; resume and transcript conferring degree.
Applicants failing to attach the required documents will not be considered for the position.