This role performs installs, moves, adds and changes. This role performs problem determination and software break/fix for common PC operating systems and applications. Work is performed at customer locations and local travel is required.
- High School Diploma/GED
- At least 1 year experience in Software break/fix
- At least 1 year experience in Ticket Management
- English: Fluent
Integrated Technology Delivery (ITD) brings together all of IBM's worldwide service delivery capabilities for Strategic Outsourcing with strong local and regional management teams supported by a set of three global competencies, Security, Asset & Risk Management (SARM), End User Support (EUS), and Server Systems Operations (SSO). ITD's mission is to leverage IBM’s global scale and advanced technology to deliver standardized solutions that are more automated, repeatable and globally integrated.
IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
IBM - 2 years ago
International Business Machines Corporation (IBM), is an information technology (IT) company. s major operations include Global Technology...