Client Support Specialist PART-TIME
County of Sonoma - Santa Rosa, CA

This job posting is no longer available on County of Sonoma. Find similar jobs:County of Sonoma jobs

The County of Sonoma is seeking qualified candidates to fill one part-time (20 hours per week) and multiple extra-help (intermittent) vacancies as Client Support Specialists in the Behavioral Health Division of the Department of Health Services. This employment list may also be used to fill future part-time and extra-help vacancies as they occur during the active status of this list.

A Client Support Specialist provides a variety of case management and rehabilitation support services to adult and child clients; as a member of a multi-disciplinary team provides any combination of support services such as transportation, placement assistance, assistance with daily living, and client advocacy; collaborates with other client serving agencies to ensure the most supportive environment for each individual; and performs related duties as required.

Extra-help employees relieve or augment permanent staff. Intermittent, extra-help employees are not in the classified civil service and do not have property rights to permanently allocated positions. In addition, they do not receive most regular employee benefits such as: long-term disability insurance coverage; accrual of vacation and sick leave; participation in the County retirement program; or eligibility to take promotional examinations. Intermittent, extra-help employees are limited in their employment to a maximum of 1,380 hours within any twelve month consecutive period. Extra-help employees who meet the eligibility requirements (generally worked 11 consecutive pay periods with a minimum of 440 hours and are scheduled at least 40 hours per pay period) may qualify for a County contribution toward medical coverage.
Application submissions require the supplemental questionnaire be completed.

Minimum Qualifications:
Education & Experience: Any combination of training and experience that would provide the opportunity to acquire the knowledge and abilities listed. A typical way to obtain the required knowledge and abilities would be:

An Associate of Arts degree with major course work in community mental health, psychology, sociology, or other related field. Experience as a Client Support Assistant, or the equivalent, may be substituted for the required education on a year-for-year basis.
One year experience working as the equivalent of a Client Support Assistant, or one year of paid experience working with adults diagnosed with a serious and persistent mental illness, or children with a serious emotional disturbance that would provide basic understanding of the needs of mental health services programs.

Driver’s License: Possession of a valid driver's license at the appropriate level, including special endorsements as required by the State of California, may be required depending upon assignment to peform the essential job functions of the position.

Special Qualifications: Some positions may require the ability to fluently speak and write a language other than English.

Knowledge, Skills, and Abilities:
Working Knowledge Of: Community resources and services available to program clients; techniques of rehabilitation; client legal rights; interviewing techniques, charting and case management documentation; and the use of electronic information equipment and specific systems as used within the department.

Ability To: Develop and maintain the trust and cooperation of clients, their families and other significant care providers; interpret and apply County mental health program policies and procedures; analyze a client situation accurately and adopt an effective course of action; work with clients to resolve conflicts with other staff, care providers or family members; work effectively as a member of a multi-disciplinary team; understand the legal mandates governing the storage of client records and information and the rights of the client to confidentiality; understand and apply the principles and techniques of case management and rehabilitative interventions with clients; coordinate the delivery of mental health services; apply basic interviewing techniques; facilitate group sessions; coordinate the delivery of mental health services; communicate effectively with persons from a variety of social, cultural, and economic backgrounds; evaluate situations and adopt effective courses of action to prevent a crisis; speak and write in at a level necessary to fulfill the job requirements; read, understand, and apply regulations and procedures governing mental health programs.

Selection Procedure:
The information contained in the application and responses to the supplemental questions will be evaluated and taken into consideration throughout the employment process. Applicants should list all employers and positions held within the last ten years in the work history section of your application and be as thorough as possible when responding to the supplemental questions. You may include history beyond ten years if related to the position for which you are applying. If you held multiple positions with one employer, please list each position separately. Failure to comply with these instructions may impact your competitiveness in this process or may result in disqualification.

For more detailed information about examination steps and the hiring process, you are encouraged to go to and review the Hiring Process Overview.

Application submissions require the supplemental questionnaire be completed.

The selection procedure will consist of the following examination:
An Application & Supplemental Questionnaire Appraisal Examination (weight 100%) will be conducted to evaluate each applicant's application and supplemental questionnaire for satisfaction of minimum qualifications (pass/not pass), and for educational coursework, training, experience, knowledge, and abilities which relate to this position. Each applicant will be evaluated based on the following criteria:
Relevance of work history, related experience, and achieved level of education and/or training as described in the application and responses to the supplemental questions. Candidates demonstrating possession of the minimum qualifications will be placed on an employment list in order of most qualified to least qualified based on the achieved score received in the Application & Supplemental Questionnaire Appraisal Examination . Scores may be adjusted based on such factors as number of candidates, anticipated vacancies, past practice, and natural breaks in the scores achieved by this group of candidates.


A background investigation will be required prior to employment. Candidates referred to departments for a selection interview are typically required to sign authorization and release forms enabling such an investigation. Failure to sign prescribed forms will result in the candidate not being considered further for that vacancy. Reference information will not be made available to applicants.

Additionally, a pre-employment medical examination, including a drug screening, will be required prior to employment.


Applications are accepted on-line at . Paper applications may be submitted by person, fax (707-565-3770), email, or through the mail. All applications and appropriate supplemental information as outlined in the job bulletin must be RECEIVED by the time and date specified on the first page of this job announcement. Applications received after the recruitment closes will not be accepted.
The County of Sonoma is committed to a policy and actively pursues a program of equal employment and non-discrimination. More information can be found at:
HR Analyst: DP
HR Technician: KW

About this company
10 reviews