This position provides for a student intern with the Technology Services and Innovation Division, Information Technology Directorate's Computer Systems Support Division. This office is the first line of support for PC and Macintosh desktop issues, problems, and requests for the Agency users.
THIS POSITION IS NOT COVERED BY A UNION AGREEMENT
Note: Budgetary conditions may delay or otherwise affect filling this vacancy. However, all interested candidates should apply now.
The Broadcasting Board of Governors is conveniently located within walking distance to the Green, Yellow and Blue Metro lines.
INTRODUCTION TO AGENCY
The Broadcasting Board of Governors (BBG), an independent federal agency, is an exciting, multi cultural organization that encompasses all U.S. civilian international broadcasting. The BBG is comprised of the Voice of America, which delivers high quality, multimedia programming in 44 languages to audiences worldwide; the Office of Cuba Broadcasting (Radio and TV Marti); the International Broadcasting Bureau, which provides transmission, administrative, and other support services; and three grantee organizations - Radio Free Europe/Radio Liberty; the Middle East Broadcasting Networks (Alhurra TV and Radio Sawa), and Radio Free Asia. Our staff of dedicated professionals serves as an example of a free and independent media, reaching a worldwide audience with news, information, and relevant discussions.
The Full Performance Level: 4
U.S. Citizens ONLY
Candidates MUST complete the Online Questionnaire
Relocation expenses WILL NOT be paid.
Selectee will be subject to an investigation for suitability determination
MUST be a current student OR enrolled in an accredited institution
Duties include but are not limited to the following:
Basic desktop troubleshooting
Setup new user desktop
Answering incoming phone request to IT Service Desk
Assist with computer relocations
Deploy new hardware and install software
The internship program is for CURRENT students and individuals accepted for enrollment in a qualifying educational program. It replaces the Student Career (SCEP) and the Student Temporary Employment Program (STEP). The Internship Program provides students enrolled in a variety of educational institutions with paid opportunities to work in agencies and explore Federal careers while still in school.
Current students in an accredited high school, including students enrolled in GED courses and pursuing a GED diploma, college (including 4-year colleges/universities, community colleges, and junior colleges); professional, technical, vocational, and trade school; advanced degree programs; or other qualifying educational institution pursuing a qualifying degree or certificate.
Students must be at least 16 years of age to participate in the Internship Program.
Home-schooled students are eligible to participant in the Internship Program as long as they are participating in either 1) an accredited home-school, or 2) a home-school curriculum approved by their State or local governing jurisdiction
To be eligible for the GS-2299-04, must meet the following level of education requirement:
You must have completed 2 academic years of post-high school study OR an received an associated degree. MUST be majoring in Information Technology or related field OR have received an associated degree in Information Technology or related field.
Requirements Suitability Determination: If selected, you will be subject to a security investigation to establish your suitability for federal employment. The security investigation will include, among other aspects, a review of your credit and legal history.
HOW YOU WILL BE EVALUATED:
Once your resume or application is submitted a review of your qualification will be made to ensure you meet the job requirements and competencies required for this position.
To assist in determining if you are qualified for this job, your resume and supporting documentation will be compared against your responses to the occupational questionnaire. If, after reviewing your resume and or supporting documentation, a determination is made that you have inflated your qualifications and or experience, your score can and will be adjusted to more accurately reflect your job qualifications. Providing false information may be grounds for not selecting you or termination after appointment. Please follow all instructions carefully. Errors or omissions may affect your rating.
Examining Procedures: Once the application process is complete, a review of your application will be made to ensure you meet the job requirements. Your application will be evaluated and rated under the Category Rating and Selection Procedures.
Your resume and supporting documentation will be reviewed and compared to your responses on the occupational questionnaire to determine if you meet the minimum qualifications for this position. If you meet the minimum qualifications for this job, your qualifications will be further reviewed by a Human Resources Specialist, to assess the quality, depth, and complexity of your accomplishments, experience, and education as they relate to the critical experience requirements listed in this vacancy announcement.
You will then be placed in one of three rating categories:
Qualified Category - Meets the specialized experience outlined in the minimum qualifications requirements section of the vacancy announcement.
Well Qualified Category - Meets the basic qualification requirements for the vacancy announcement and demonstrates proficiency in the critical competencies for this position.
Best Qualified Category - Meets the basic qualification requirements for the vacancy announcement and has successful experience in the same or similar job that has demonstrated "outstanding" proficiency in applying knowledge, skill, and ability in the critical competencies for this position to work of increased levels of difficulty and complexity.
VETERANS PREFERENCE: "Application of Veterans' Preference: the Category Rating Method does not add veterans' preference points, but protects the rights of veterans by placing them ahead of non-preference eligibles within each category. Preference eligibles who do not have a service-connected disability of 10 percent or more will be assigned to the appropriate quality category based upon the job-related assessment and will be listed ahead of non-preference eligibles within the appropriate quality category.
The Federal Government offers exceptional benefits to employees, including opportunities for training and advancement, health Insurance, vacation and sick leave, life insurance, long term care insurance, retirement benefits, flexible spending accounts, and public transportation subsidies. The link below provides an overview of the benefits currently offered to Federal Employees: http://www.usajobs.gov/ResourceCenter/Index/Interactive/Benefits#icc
1. If you are a veteran with preference eligibility and you are claiming 5-point veterans' preference, you must attach a copy of your DD-214 or other proof of eligibility. If you are claiming 10-point veterans' preference , you must attach an SF-15, "Application for 10-Point Veterans' Preference" plus the proof required by that form.
If you are still on active duty, you may submit a statement of service from your Personnel Command which states the date you entered active duty, the date you are separating, and the campaign medals you have received. For more information on the VRA, consult the Vets Guide at: http://www.fedshirevets.gov/hire/hrp/vetguide/index.aspx
2. If you are a male applicant who was born after 12/31/59 and are required to register under the Military Selective Service Act, the Defense Authorization Act of 1986 requires that you be registered or you are not eligible for appointment in this agency.
3. All qualification requirements must be met by the closing date of this announcement. Additional information on the qualification requirements is outlined in the OPM Qualifications Standards Handbook of General Schedule Positions. It is available for your review in our office, in other Federal agency personnel offices, and on OPM's web site at http://www.opm.gov/qualifications .
Additional selections may be made if additional/identical vacancies occur within 90 days of certificate issuance